How to fix Cortana not working properly in Windows 10?

Cortana is an amazing built-in feature of Windows 10 that enables users to access apps through voice. Most of the time, Cortana works very well and provides maximum results to the users. However, sometimes, users are unable to access the virtual assistant simply because of Windows 10 Cortana not working properly issues. Maybe she doesn't answer "Hey Cortana" like she used to.

Cortana cannot be opened.
We'll try to fix it the next time you log in.

Cortana not working in Windows 10

Cortana is one of the amazing features of Windows 10, however, many users have reported various types of issues with it. Here are some common issues reported by users:

• Windows 10 Start Menu and Cortana not working properly - There are many reasons for this issue. This could be due to minor system issues, critical start menu bugs, etc.
• Cortana Not Working After Update – Some users have also reported that Cortana is not working after an update. To resolve the issue, simply re-register the universal app and resolve the issue.
• Cortana keeps crashing – This is another common problem faced by many users. To fix it, just create a new user account and check if Cortana is working properly.
• Cortana Not Available, Open, Load, Talk, Show, Search – Many issues can arise when using Cortana in Windows 10, but you should be smart enough to use one of our solutions to solve most of these problems.

How to fix Cortana not working properly?

You may have encountered this problem when you said "Hey Cortana" but she didn't respond. So, if you are annoyed by Cortana not responding issue, don’t worry because here you will get the best solutions to resolve your issue.

Sign in and out from Microsoft account

Signing out and re-signing will help you get rid of Cortana not responding issue. The process is simple and the steps are listed below for your convenience.

• Press the Start button.
• Now, select a user icon and click Logout.

• After logging out, return to your user account and log in again using your Microsoft account .

Check your region and language settings

Sometimes Cortana won't open if your region and language settings are interfered with. To check your settings, follow these steps:

• Press the Windows I key to open the Settings window. Then click Time and Language.

• Now click on Region and Language and make sure the settings match yours. If not, then update there.

• Try opening Cortana again and check if it works.

Automatic Repair

If your computer can run Windows Automatic Repair, try running the Windows Automatic Repair feature to resolve the problem.

Windows Search Troubleshooter

• Open Control Panel.

• All control panel items will appear. Navigate to the search box and type "Fix Windows search problems" . Then click Troubleshooting in the search results.

• Windows Search Troubleshooter will open. You need to click the "Next" button.

• Now, follow the on-screen instructions after running the Windows Search Troubleshooter application.

Create a new user account

The problem may be with your Microsoft login credentials. Therefore, you need to try to fix the error by creating a new username and password.

• Press the Win I key to open the settings. Then click on the "Account" section.

• A new window will open. Simply click Add users who don’t have a Microsoft account and follow the on-screen instructions to complete the process of creating an account.

• By doing this, you must open Cortana by selecting the Cortana button on the taskbar.

Allow Cortana to run on Windows Firewall

• Press the Start button and type Firewall in the search bar and select Allow applications through Windows Firewall.

• After this, a new window will open where you will get the option to change the firewall settings, click on Change Settings at the top of the page .
• Now scroll down the page and navigate to All the features of Cortana, Once you find the same, just click on the checkbox to make sure the Cortana feature is checked.

• After completing the task, click the "OK" button.

Enable Cortana

If you want Cortana to hear you, you must enable it and make sure to check that too microphone. So if it is disabled then there will be Cortana not working issue and to fix it you have to enable it and the process for the same is given below.

• Press the Start button and click on the Settings icon with the gear icon.

• After this, the Windows Settings page will open, where you need to select Cortana.

• In the Cortana page, you will get several options and you have to check them thoroughly. So, first of all, move to the Hey Cortana section, below the same you will find an option Make Cortana respond to "Hey Cortana" , make sure the same radio button is on state.

• After that, move to the Lock Screen section, below the same section, Even My Device Locked, you will also see the Use Cortana option, you need to turn on the radio button.

• Now, scroll down the page and at the bottom you will find Cortana Language, depending on where you are Choose one for your region. If you don't find a corresponding language for your region, keep the default language, which is English (United States).

Uninstall Windows Updates

Microsoft provides the update feature on the Windows 10 operating system, which also enables users to access operations System upgrade function. However, if it bothers you that Cortana is not working after the update, then you can uninstall the update, the process for the same is given below.

• Press the Start button and click on the Settings icon with the gear icon.

• Soon, you will find the Windows Settings page, where you need to select Update & Security.

• After this, the Windows Update page will open, here you will get the update status, move to View the update history.

• On the next page you will get the Windows Update details, click on Uninstall## located at the top of the page #renew.

The above steps will lead you to the next page where you can organize the updates you want to
• uninstall.

Select the update and click the
• Uninstall button located at the top of the page.

Rebuild search index to fix Cortana not working issue

• Press the Start button, type Control Panel in the search bar and press Enter key.

• After this, the Control Panel window will open and you need to click on Index Options. In case, if you can't find the option, move to View by section and select Small icons from the drop-down menu.

• The above steps will lead you to the "Index Options" window, you will find the "Modify" option at the bottom of the page, click on it .

• Soon the Index Location window will open and your job is to uncheck Offline Files and then Click the OK button.

• After that, go back to the indexing options and now click on the “Advanced” button located at the bottom of the page.

• Move to the Troubleshooting section and click Rebuild.

• After completing the above steps, click the OK button to rebuild the index.

Run Windows Troubleshooter

Windows Troubleshooter is a built-in feature in the Windows 10 operating system that can Scan and fix errors. So, you must try this method to fix Cortana and the process for the same is provided below.

• Press the Start button and click the Settings icon located above the power menu. You can also try pressing the Windows logo and the I key at the same time.

• In the Windows Settings page you will get several features, select Update & Security.

• On this page you will get the updated status and Troubleshooting listed in the left panel, Click it.

• Now scroll down the page and click on Windows Store Apps.

• Under Windows Store Apps you will find the Run the troubleshooter option, click on it.

• After this, you will be directed to another page where you need to click on the "Next" button to continue.
• That’s it; Windows will now scan and repair Cortana.

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