Not only does Microsoft continue to improve its Bing Chat chatbot, it will also use Bing Chat to improve old-school Internet search functionality.
In a Twitter exchange this weekend, Microsoft Advertising and Network Services Director Mikhail Parakhin responded to a request from a user who said that when using regular Bing searches, the top featured answers to questions are better than Bing Chat provided an even worse answer. He asked Microsoft if it could "replace it with a modified cached version of Chat." Parakhin responded:
That wasn't the only thing Palahin talked about with Twitter users this weekend. One user using Bing Chat in the browser said, "If you scroll down too far, it adds a sample query to the chat, which is almost certainly not what the user wants to do!" He asked Parakhin if this could be fixed.Yes, they use old technology and crowdsourcing, we will replace them as soon as possible. Maybe even some new user interface.
Yes, sorry, we are preparing to improve SERP-Chat synchronization, it is a tricky interaction, so the errors keep popping up. repair.
Another exchange with two Twitter users was about how Bing Chat sometimes only provides "the main points you find through search, rather than engaging in my questions/discussions." Parakhin responded this way:
It’s an unfortunate dichotomy: we want everything to be the truth, and at the same time we ask for “opinions.” By definition, opinions cannot always be correct. We used to have a mode where you could say "don't search the web", but there were a lot of complaints...
So it seemed like users had to see Bing Chat create answers while also being in Search the web for additional information.
Finally, Parakhin repeated what he essentially said to another Twitter user in the past: The Bing Chat team is working on expanding the chat round limit beyond its current cap, while also improving its formatting and contextual limits.
All three are under active research. We've fixed a number of formatting issues, flights with greater context are running, and further easing of restrictions is imminent.
Hopefully we'll get more Bing Chat updates on March 15, when Microsoft hosts its "Future of Work and Artificial Intelligence" online event.
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