Home >Common Problem >Apple will provide independent components to repair Face ID, no need to replace iPhone if it breaks
If the user's iPhone Face ID fails, if it is not caused by a software problem, it means that it is a hardware problem, then Apple will need to replace the entire iPhone. For some users, backing up and restoring data is time-consuming.
Apple Stores and Apple-designated authorized repair providers will soon allow iPhone XS or newer iPhones to directly repair Face ID without having to replace the entire iPhone.
Maintenance personnel will be able to repair and replace TrueDepth Camera components. This move can also help Apple achieve its carbon reduction goals.
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