How to reset AirPods and AirPods Pro and remove AirPods Apple ID

Part of the magic of Apple AirPods is providing a super-seamless headphone setup experience and automatically pairing with any Apple device you use. However, if they are behaving erratically or not charging, taking the time to reset your AirPods can resolve the issue.

One of the security features of AirPods gen 3 and AirPods Pro (and AirPods Max too) may also cause issues with refurbished or used AirPods, as the standard factory reset process does not delete the associated AirPods Apple ID.

Let's see what to do in both cases.

How to factory reset AirPods and AirPods Pro

1. If not already, please put the two AirPods into the charging case
2. Close the lid and wait for at least 30 Seconds
3. Open the lid and launch the Settings app on your iPhone or iPad
4. SelectBluetooth > Circle the "i" next to AirPods (if They don't appear, skip to step 6)
5. Slide to the bottom and tap Forget this device, tap again to confirm
6. Keep the AirPods charging case open, press and hold on the back button until the light on the front flashes amber, then white

Now you should be ready to connect your AirPods—as long as they're not paired with someone else's Apple ID, continue reading Below, learn how to fix this issue.

• Put the AirPods into the charging case, open the lid, and hold it close to your iPhone, iPad or iPod touch
• You should see a prompt on the screen, please follow the steps below

How to Remove AirPods Apple ID

If you are trying to set up AirPods (3rd generation) or AirPods Pro/ Max and see a message that the headphones are connected to another Apple ID:

• You need the previous owner to open the Find app on their iPhone or iPad
• Select the Devices tab at the bottom>Select AirPods
• Slide to the bottom>Remove this device
• If the previous owner was on Bluetooth To do this outside of range, you'll need to reset your AirPods before you can set them up as new (again, follow the steps above)

It's worth noting that Apple says "these steps are from The only way to delete items from your Apple ID. Apple cannot remove pairing lock for you."

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