Apple announces service plan for Apple Watch Series 6 “black screen issue”

Apple announced a new service plan on Friday for some Apple Watch Series 6 affected by the "white screen issue." Affected customers will be able to request free repairs through Apple or an Authorized Service Provider (AASP).

Only a small number of 40mm Apple Watch Series 6 models are affected by this issue, which can cause the display to permanently go black. Apple said the affected devices were manufactured between April and September 2021.

Affected customers can check if their Apple Watch Series 6 is eligible for repair by entering the serial number on Apple's website. It’s worth noting that no other Apple Watch models except the 40mm Series 6 are covered by this service plan.

Apple has determined that a very small number of 40mm Apple Watch Series 6 devices may have a permanently black screen. The affected devices were manufactured between April 2021 and September 2021.

If you are experiencing this issue with your Apple Watch Series 6, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service at no charge.

If Apple's website indicates that your Apple Watch Series 6 is eligible for repair, you should take it to an Apple Store or AASP. Repairs are free to customers unless an Apple Watch component other than the display is damaged.

The program is available for two years after first retail sale of an eligible Series 6 Apple Watch and is valid worldwide.

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