Home >Common Problem >Windows 11 suddenly goes into Prepare Windows and loads incorrectly
Windows Insider users must always be prepared to face new challenges and difficulties in installed operating system versions. Suddenly, your computer may display "Preparing Windows" and load certain critical items incorrectly. Users also reported that Explorer.exe was not running properly. But, don't worry. There are some instant fixes you can apply to resolve the issue on your own.
Before jumping to the main solution, there are obviously some quick fixes you should try –
1. Reboot the system. If this is just a glitch, restarting it should fix it.
2. Use a different account. This may just be an issue with local standard accounts.
Affected values can be removed using an elevated command prompt page.
Step 1 –Open the “Task Management” page. You can easily do this using the Ctrl, Shift, and Esc keys together.
Task Manager may appear in a concise way. You can click "More Details" to display the complete list of tasks.
Step 2 –In the Task Manager window, click “Run new task”.
Step 3 –Then, enter this –
cmd
Step 4 –Make sure you have Check this box –
Create this task with administrative privileges
Step 5 – Then, click “OK”.
Step 6 – After that, enter this code into the terminal and press Enter to remove it from the system Specific registry.
reg delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService /f && shutdown -r -t 0
After deleting the registry value, exit the terminal.
Registry edits will not take effect until restarting the system. Therefore, restart the computer.
This should get everything back to normal.
If you don’t want to use the Terminal method, you can open the Registry Editor and delete specific values from it.
Step 1 –Use the Win key to open the search bar. Then, type "Registry Editor".
Step 2 –Then, click on “Registry Editor” to open it.
Step 3 –Now, here it comes –
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\IrisService
Step 4 – On the other side of the page, see if you can see the “Shutdown” value. Then, right-click on it and hit "Delete" to remove it.
#Step 5 –You will notice a warning prompt appears. Click "is" to delete it.
After this, you must close the Registry Editor window. Then restart the computer. If you cannot delete the value in normal mode, you must boot the system into safe mode and delete it from there.
Steps to Boot the System into Safe Mode
Step 1 –Open Settings using the Win I key.
Step 2 –Then, open the “System” pane.
Step 3 –On the other end of the page, trace the “Recovery” section and open it.
Step 4 –Go further down until you find the “Recover” option. In it, find Advanced Startup Settings.
Step 5 –Just click on “Restart Now” to restart the system.
Wait for a while until the system boots in Advanced Boot Mode.
Step 6 –Just click Troubleshoot on the Select an Option page.
Step 7 –On the following screen, click on “Advanced Options”. Step 8 –Next, select the “Startup Settings” option. Your computer will restart and display all available startup options. Now, click on "Restart". Step 9 –If you look carefully, you will notice “Enable Safe Mode” in the 4th option . So, press the F4 key on your keyboard to restart Safe Mode. Windows will boot into Safe Mode soon. Wait until this happens. After entering safe mode, try deleting the registry value from your computer. This occurs due to a bug in a recent Windows 11 Insider update. So please install all pending updates or get new versions. Step 1 –Start typing “Windows update” in the search box. Step 2 –When you see the “Check for Updates” option, click on it. This will take you to the Windows Update page. Check to see if Windows has downloaded important updates for your system. Step 3 –If this is not the case, click “Check for Updates”. Typically, Windows Insider users update more frequently than any regular user. Therefore, you should always have a preview of the "next" update ready to download and install. Step 4 –If you see any optional versions, you can click "Download and Install" to download and install the update package directly to your system. Step 5 –After downloading and installing all updates, you can simply restart your system. Otherwise, on the same Settings page, click Restart now to restart it. When the system completes the entire update process, you may see "Prepare Windows" on the first startup, but including Explorer in Everything else within works fine. There are some file checkers that may repair corrupted files on your system to eliminate this error, but you can only do so from the Advanced Startup page Run these files. Step 1 –Open Settings and go to the “System” pane. Step 2 –Go to this “Recovery” point from the opposite side and open it. Step 3 – Enter the Advanced Startup point by slowly scrolling down. There, click "Restart Now" to restart the system. Wait a moment until the system boots in Advanced startup mode. Step 4 –Just click on “Troubleshooting” on the next page. Step 5 –On the following screen, click on “Advanced Options”. Step 6 –Just click on “Command Prompt” to open the utility. Wait for the window to open the terminal interface. Step 7 –After opening it, type this word. Then, press Enter to open the startup configuration directory editor. 步骤 8 –然后,仔细写下此代码(因为您无法复制粘贴它)并按 Enter。 [“C:”驱动器表示 Windows 安装驱动器。 步骤 9 –之后,使用这些 DISM 工具启动和分析文件扫描。 步骤 10 –等待第一个 DISM 工具完成扫描。然后,运行此代码。 退出命令提示符。 检查这是否解决了问题。 列表中的最后一个选项是你选择退出 Windows 预览体验计划。否则,您也可以进行Windows更新过程的测试版轨道。 您可以在 Windows 更新中找到此设置。 在那里,您将找到离开Windows预览体验计划的选项。Fix 3 – Update your computer
Fix 4 – Run System Scan in Advanced Startup
Step 1 – Open Command Prompt in Recovery Mode
BCDEDIT
sfc /scannow /offbootdir=C:\ /offwindir=C:\windows
DISM /Online /Cleanup-Image /StartComponentCleanup
DISM /Online /Cleanup-Image /AnalyzeComponentStore
DISM /Online /Cleanup-Image /RestoreHealth /source:F:\Sources\Install.wim:1 /LimitAccess
修复5 –离开Windows预览体验计划
Settings > Windows Update
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