Home >Common Problem >How to fix Microsoft Office 365 stuck on Ready
Many users have reported an issue while installing Microsoft Office 365 on their Windows PCs. The problem is that the installer gets stuck on the "We're getting ready" message. After seeing this message, users will not be able to install Office 365 again. This can happen when previous Office 365 files were not installed correctly or are corrupted. Sometimes compatibility issues or missing certain permissions during installation can cause this error.
Are you still stuck on the "Ready" error during the Office 365 installation process? Then, continue reading this article. Here, we have discussed some troubleshooting strategies that can help you resolve this error on your computer.
1. Press the Windows and R keys simultaneously to openrun.
2. Enter regedit and click OK to open the Registry Editor.
3. When UAC prompts for permission, click Yes.
4. Navigate to the following location in the registry.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
5. In the Explorer key, right-click the DisallowRun entry on the right .
6. Select option Delete to delete this entry.
8. Now try to install Office again to check if the error is resolved.
1. Use the Windows + R key combination to open the Run dialog box.
2. Enter ms-settings:appsfeatures and press Enter to open applications and feature settings.
3. In the text box below the list of apps, type Microsoft 365 to find your Office installation .
4. Click the three vertical dots related to the Microsoft 365 installation and select Modify.
5. When the user access control prompts for permission, click the Yes button.
6. In the Repair window, select the Quick Repair option.
7. Then, click the Repair button.
8. In the Ready to Start Quick Repair window, click Repair again to start the process.
9. Check whether the problem has been resolved. If the problem persists, try using the Online Repair option in Step 6.
1. Perform Step 1 as described in Fix 2- 3.
2. 单击Microsoft 365旁边的三个垂直点,然后选择卸载。
3. 在确认提示中,再次单击卸载。
4. 等待卸载完成。卸载 Office 365 后,您需要删除 Windows 安装程序包。
5. 按Windows + R并键入%ProgramFiles%并按Enter。
6.在这里,分别删除名为Microsoft Office和Microsoft Office 15的文件夹。要删除,请选择文件夹并单击顶部的删除(垃圾箱)图标。
7. 再次按Windows + R并键入%ProgramFiles(x86)%,然后按 Enter。
8.在这里也删除Microsoft Office 文件夹。
9. 打开运行(Windows + R)。键入regedit打开注册表编辑器。
10. 将该位置复制粘贴到注册表的导航栏中。
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office
11.右键单击 Office文件夹并选择删除。
12. 转到注册表中的以下位置。
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
13. 同样在这里,右键单击Office文件夹并选择删除。
14.重新启动您的电脑。现在尝试再次安装 Office 以检查问题是否已解决。
1. 单击链接转到Microsoft 支持和恢复助手下载页面。
2. 在这里,单击下载以获取系统上的设置文件。
3.使用安装程序安装Microsoft Support and Recovery Assistant。
4. 您需要连接到互联网才能运行该工具。
5. 启动后,选择Office作为您遇到问题的应用程序。
6. 在下一个窗口中,选择您面临的问题。单击下一步。
7. 在这里,选择选项是,然后单击下一步继续。
8. 它会要求您登录到您的 Microsoft 帐户。然后,它将检查问题并开始在您的 PC 上安装 Office 365。
1. 转到Office 安装文件的位置。
2.右键单击该文件并选择属性。
3. 转到兼容性选项卡。
4.选中在兼容模式部分中以兼容模式运行此程序旁边的框。
5. 在此下方的下拉列表中,从列表中选择Windows 8。
6. 然后,在下面的设置部分中,选中与以管理员身份运行此程序相关的框。
7. 单击应用,然后单击确定。
8. 检查是否能够顺利完成 Office 安装。
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