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How to fix Microsoft Office 365 stuck on Ready

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2023-04-13 18:28:067819browse

Many users have reported an issue while installing Microsoft Office 365 on their Windows PCs. The problem is that the installer gets stuck on the "We're getting ready" message. After seeing this message, users will not be able to install Office 365 again. This can happen when previous Office 365 files were not installed correctly or are corrupted. Sometimes compatibility issues or missing certain permissions during installation can cause this error.

Are you still stuck on the "Ready" error during the Office 365 installation process? Then, continue reading this article. Here, we have discussed some troubleshooting strategies that can help you resolve this error on your computer.

Fix 1 – Delete Registry Key

1. Press the Windows and R keys simultaneously to openrun.

2. Enter regedit and click OK to open the Registry Editor.

How to fix Microsoft Office 365 stuck on Ready

3. When UAC prompts for permission, click Yes.

4. Navigate to the following location in the registry.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

5. In the Explorer key, right-click the DisallowRun entry on the right .

6. Select option Delete to delete this entry.

How to fix Microsoft Office 365 stuck on Ready

Note:- If you cannot find the Explorer folder under Policies, please follow these steps:

  • Right-click Policies and select New –> Key. Name this key Explorer.

How to fix Microsoft Office 365 stuck on Ready

  • Right-click the ExplorerFile folder and select New –> DWORD (32-bit) Value.

How to fix Microsoft Office 365 stuck on Ready

  • Type a name for this entry as DisallowRun.
  • Double-click to modify the value of DisallowRun. Set the value data field to 0.

How to fix Microsoft Office 365 stuck on Ready

  • Restart the system.
  • Perform steps 1 - 4 above .
  • Check the value of DisallowRun. If it is 1, follow steps 5 and 6 above to delete the entry.

8. Now try to install Office again to check if the error is resolved.

Fix 2 – Repair Office Installation

1. Use the Windows + R key combination to open the Run dialog box.

2. Enter ms-settings:appsfeatures and press Enter to open applications and feature settings.

How to fix Microsoft Office 365 stuck on Ready

3. In the text box below the list of apps, type Microsoft 365 to find your Office installation .

4. Click the three vertical dots related to the Microsoft 365 installation and select Modify.

How to fix Microsoft Office 365 stuck on Ready

5. When the user access control prompts for permission, click the Yes button.

6. In the Repair window, select the Quick Repair option.

7. Then, click the Repair button.

How to fix Microsoft Office 365 stuck on Ready

8. In the Ready to Start Quick Repair window, click Repair again to start the process.

How to fix Microsoft Office 365 stuck on Ready

9. Check whether the problem has been resolved. If the problem persists, try using the Online Repair option in Step 6.

How to fix Microsoft Office 365 stuck on Ready

Fix 3 – Uninstall and reinstall Office

1. Perform Step 1 as described in Fix 2- 3.

2. 单击Microsoft 365旁边的三个垂直点,然后选择卸载。

How to fix Microsoft Office 365 stuck on Ready

3. 在确认提示中,再次单击卸载

How to fix Microsoft Office 365 stuck on Ready

4. 等待卸载完成。卸载 Office 365 后,您需要删除 Windows 安装程序包。

5. 按Windows + R并键入%ProgramFiles%并按Enter。

How to fix Microsoft Office 365 stuck on Ready

6.在这里,分别删除名为Microsoft Office和Microsoft Office 15的文件夹。要删除,请选择文件夹并单击顶部的删除(垃圾箱)图标。

How to fix Microsoft Office 365 stuck on Ready

7. 再次按Windows + R并键入%ProgramFiles(x86)%,然后按 Enter。

How to fix Microsoft Office 365 stuck on Ready

8.在这里也删除Microsoft Office 文件夹

9. 打开运行(Windows + R)。键入regedit打开注册表编辑器。

How to fix Microsoft Office 365 stuck on Ready

10. 将该位置复制粘贴到注册表的导航栏中。

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office

11.右键单击​​ Office文件夹并选择删除。

How to fix Microsoft Office 365 stuck on Ready

12. 转到注册表中的以下位置。

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

13. 同样在这里,右键单击Office文件夹并选择删除。

How to fix Microsoft Office 365 stuck on Ready

14.重新启动您的电脑。现在尝试再次安装 Office 以检查问题是否已解决。

修复 4 – 使用 Microsoft 支持和恢复助手

1. 单击链接转到Microsoft 支持和恢复助手下载页面。

2. 在这里,单击下载以获取系统上的设置文件。

How to fix Microsoft Office 365 stuck on Ready

3.使用安装程序安装Microsoft Support and Recovery Assistant。

4. 您需要连接到互联网才能运行该工具。

5. 启动后,选择Office作为您遇到问题的应用程序。

How to fix Microsoft Office 365 stuck on Ready

6. 在下一个窗口中,选择您面临的问题。单击下一步。

How to fix Microsoft Office 365 stuck on Ready

7. 在这里,选择选项,然后单击下一步继续。

How to fix Microsoft Office 365 stuck on Ready

8. 它会要求您登录到您的 Microsoft 帐户。然后,它将检查问题并开始在您的 PC 上安装 Office 365。

修复 5 – 在兼容模式下运行安装程序

1. 转到Office 安装文件的位置。

2.右键单击​​该文件并选择属性。

How to fix Microsoft Office 365 stuck on Ready

3. 转到兼容性选项卡。

4.选中兼容模式部分中以兼容模式运行此程序旁边的框。

5. 在此下方的下拉列表中,从列表中选择Windows 8

6. 然后,在下面的设置部分中,选中与以管理员身份运行此程序相关的框。

7. 单击应用,然后单击确定。

How to fix Microsoft Office 365 stuck on Ready

8. 检查是否能够顺利完成 Office 安装。

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