The two sessions are hotly discussing ChatGPT. These things are being changed by artificial intelligence.

Recently, ChatGPT has formed a phenomenal application, which has also attracted the attention of relevant national departments. Wang Zhigang, Minister of the Ministry of Science and Technology, said at the "Ministerial Channel" of the two sessions that in terms of AI transformation and industrial application, the Ministry of Science and Technology promotes scientific and technological research and combines user needs through scenario driving.

my country has also frequently issued policies to promote AI applications, such as the "New Generation Artificial Intelligence Development Plan" and "Guiding Opinions on Accelerating Scenario Innovation to Promote High-Quality Economic Development with High-level Application of Artificial Intelligence", etc.

We see that on the one hand, artificial intelligence is leading the transformation of scientific research paradigms and corporate management, and on the other hand, artificial intelligence has been widely used in manufacturing, transportation, medical and other industries.

At the two sessions, Zhou Hongyi, founder of 360 Group, said that the artificial intelligence services provided by ChatGPT through software operation services (SaaS) will reshape digital applications and industries and bring us a new revolution .

Qi Xiangdong, chairman of Qi’anxin Technology Group, believes that ChatGPT marks that artificial intelligence has become the core technology of the current technological revolution and will greatly improve productivity.

ChatGPT＋Enterprise: Reduce costs, increase efficiency, and achieve intelligent transformation

The appeal of ChatGPT to enterprises is undoubted. The popularity of ChatGPT has triggered enterprises’ concerns about the use of AI in Exploration in business innovation, using ChatGPT to strengthen existing businesses and capture new opportunities.

ChatGPT has such great application value, enterprises should actively introduce ChatGPT applications to improve their own intelligence level.

Chen Xiaohong, academician of the Chinese Academy of Engineering and secretary of the Party Committee of Hunan Technology and Business University, said that ChatGPT is an AIGC model that can dialogue with users on a wide range of topics. Such pre-trained large models can include hundreds of billions and trillions of parameters. , is developing in the direction of multi-modal, multi-model, multi-task, and multi-scenario general artificial intelligence.

ChatGPT allows us to see the future of large language models. However, in enterprise applications, in order to create business value, this type of conversational application (ChatBot) is more used for external "customer service" or internal "business assistant".

Achieving personalized recommendation services for thousands of people is the ideal pursuit of corporate customer service. Traditional recommendation services require a lot of manpower and time costs, and are prone to inaccurate recommendations. Through ChatGPT technology, enterprises can build intelligent personalized recommendation systems and realize automated personalized recommendation services. The ChatGPT system can automatically identify users' preferences and needs, and implement accurate personalized recommendation services based on users' historical data and preferences. This not only improves customer satisfaction, but also increases business sales and revenue.

Data-driven enterprise management can make business decisions more accurate. Traditional data analysis requires a lot of manpower and time costs, and is prone to inaccurate analysis results. Through ChatGPT technology, enterprises can build intelligent data analysis systems to achieve automated data analysis. The ChatGPT system can automatically analyze various types of data, including sales data, market data, customer data, etc., to achieve rapid analysis and visual presentation of data.

ChatGPT+ Industry: Scenario-Based Innovative Application

Chen Jiachang, Director of the High-tech Department of the Ministry of Science and Technology, said that ChatGPT shows a high level of human-computer interaction, which represents natural The large model of language already possesses some characteristics for general artificial intelligence and has broad application potential in many industries.

In addition to business management, ChatGPT also has a huge impact on all walks of life. We might as well list a few typical industries for analysis.

Media: ChatGPT can help news media workers intelligently generate reports, automate some labor-intensive editing work, generate content faster, more accurately, and more intelligently, and realize intelligent news writing , improve the timeliness of news.

Film and television: ChatGPT can customize film and television content according to public interests, broaden creative materials, and improve the quality of works, thereby making it more likely to attract the public's attention and obtain better ratings. box office and word of mouth.

ChatGPT can also provide new ideas for script creation. Creators can filter and re-process based on the content generated by ChatGPT, thereby inspiring creators, developing creative ideas, and shortening the creative cycle; it can effectively help The film and television production team can reduce the cost of content creation, improve the efficiency of content creation, and produce higher-quality film and television content in a shorter time.

Marketing: ChatGPT can create virtual customer service to help product marketing. ChatGPT virtual customer service provides customers with 24-hour uninterrupted product recommendation and online service capabilities, while reducing merchants' marketing costs and promoting rapid growth in marketing performance.

ChatGPT virtual customer service can quickly understand customer needs and pain points, shorten the distance between merchants and consumers, and create a younger brand image that follows technological trends.

ChatGPT virtual customer service is more stable and reliable than manual customer service. In the case of limited human customer service and uneven quality, the brand image and service attitude displayed by virtual customer service are controlled by the merchant, which is more controllable and safer than manual customer service. powerful.

Entertainment: ChatGPT can become an online real-time chat object, increasing the fun and entertainment of interaction, strengthening human-computer interaction, and stimulating user enthusiasm for participation.

Education: ChatGPT provides educators with a new teaching tool. Students can quickly check and fill in gaps by asking questions independently, so that each student can get a more personalized and smarter education. .

Finance: On the one hand, financial institutions can use ChatGPT to realize the automated production of financial information and financial product introduction content, improving the efficiency of content production by financial institutions; on the other hand, they can use ChatGPT to shape Virtual financial advisor makes financial services more warm.

Medical: ChatGPT can quickly understand the patient's condition and give more reasonable and timely feedback. It can comfort the patient in a humanized way for the first time, thereby soothing the patient's mood and accelerating his recovery. ; At the same time, it allows doctors to have more time and energy to focus on key treatment links for key patients.

In the medical field, artificial intelligence-assisted diagnosis and treatment systems cover more than 3,000 common diseases and are used in more than 27,000 primary medical institutions, showing the great penetration of artificial intelligence.

Manufacturing: The manufacturing field explores intelligent scenarios such as industrial brains and robot-assisted manufacturing. Although the initial investment in the current application of artificial intelligence in industry is too high, Liu Zhong, a machining center operator at Sichuan Lingfeng Aviation Hydraulic Machinery Co., Ltd. and chief technician of the Aviation Industry Group, said that for the manufacturing industry, AI is used to complete a product. tool. By leading the forefront with innovation, we can make good use of AI and achieve smart production.

In addition to these typical industries, as my country enters an aging society, how to use artificial intelligence to care for the aging society is also an urgent topic that needs to be discussed. Liu Qingfeng, Chairman of iFlytek, proposed at the two sessions to set up a special research project on artificial intelligence to care for the aging society, encourage the use of artificial intelligence technology to serve the elderly population’s security guarding, housekeeping care, and emotional care, and use intelligent means to prevent accidental safety accidents. He strongly supports The research and development of home care robots and companion robots promotes the introduction of robots into the home and uses artificial intelligence technology to help people enjoy a happy old age.

Conclusion

ChatGPT raises the experience of human-computer dialogue to a higher level. It uses its powerful search and knowledge organization capabilities to answer questions in a wide range of ways. Inspiring, but lacking in depth. Currently, it can only learn human language and knowledge, but cannot yet think and reason, and it is difficult to master highly innovative and in-depth thinking tasks.

However, this does not prevent the use of ChatGPT in various industries from bringing huge advantages. Enterprises can optimize different business processes through ChatGPT.

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