Microsoft is going crazy! Create privately customized ChatGPT with a few lines of code, and the AI ​​office software empire is here

Microsoft is really incredible. It seems that it will use ChatGPT to build the most powerful office software empire in the world!

ChatGPT is available out of the box. Microsoft’s newly deployed robot can answer user questions based on the information on the website!

Without the need to write individual themes or spend additional development cycles, developers have more time to focus on building complex conversation flows and provide results that are more in line with user needs.

Microsoft’s ambitions are too great

In January this year, a major leaked article - "ChatGPT may join Word, PPT and Excel", instantly Put Microsoft in the headlines.

Subsequently, Microsoft’s ChatGPT combination was fully launched.

ChatGPT Bing search, ChatGPT Azure cloud computing platform, etc. have sprung up one after another.

Office 365, which workers are most concerned about, has also taken the lead in integrating Teams: all work emails and meeting minutes can be handed over to ChatGPT.

Netizen: That is to say, when will the function of letting ChatGPT help us make PPT and write reports be released? !

90% of workers want AI to help them with their work

According to Microsoft’s latest survey, as many as 89% of employees want to let AI help them with their work. AI completes repetitive tasks, while you can focus on more important work.

#Since it is what the people want, Microsoft also Following the trend: Officially announced on Monday that ChatGPT technology will be integrated into Power Platform development tools and Dynamics 365.

Now, AI giants all over the world are doing this: incorporating generative AI technology into their products. Microsoft is like this, Google is like this, and domestic giants are also speeding up.

##Currently, Google’s office software market share is slightly higher than Microsoft’s

ChatGPT that connects to a website or database

Microsoft's low-code application platform Power Platform is a development tool that allows applications to be created with minimal code.

Power Platform is the collective name for Microsoft’s four products: Power BI, Power Apps, Power Automate, and Power Virtual Agent.

These products allow users to easily manipulate, display, automate and analyze data, and can be used with Office 365 and Dynamics 365.

This updated Power Virtual Agent allows enterprises to directly connect ChatGPT to the company website or knowledge base, and then Ask it questions, a process called "Conversation Booster."

This Conversation Booster is still a preview, not suitable for commercial use, and some functions are still limited. These features are combined with the latest artificial intelligence technology from Azure OpenAI, including ChatGPT.

With just a few clicks, you can make a customized version of ChatGPT

This time, Microsoft has given ChatGPT another big application scenario. upgrade.

In the past, when using ChatGPT, we often encountered situations where it could not answer questions. But Microsoft now uses Power Virtual Agents, which allows robots like ChatGPT to find sources from outside.

This way, developers can connect their bots to the latest and most useful data sources, such as internal and external websites, and the bots can immediately start using that data to build response.

In the past, when the bot was unable to determine the user's intent, the user would be asked to rephrase their question. After two improvements, if the bot still could not determine the user's intent, it would Upgrade to online agent.

After this integration, before being upgraded to an online agent, the robot will It first uses natural language processing to parse the content entered by the user, uses Bing Search to find, organize and parse relevant information from a specified URL (such as a specific company website), creates a simple language response, and then delivers it to the user.

That is to say, users can quickly deploy a "personally customized" robot without having to manually create a theme first.

The workflow is as follows -

1. Create a robot and test it.

2. After testing, you can publish your bot to immediately provide answers, help, and guidance to your customers.

3. Create separate topics for the most important and common questions asked by customers. Developing these topics previously required a certain amount of time and expertise, but after enabling Conversation Booster, It can run normally in one day.

Develop question topics, which can be based on analysis of previous bots, or existing questions

As you can see, on the Power Virtual Agents homepage, you can choose to create a robot, or choose to create a new chatbot from the chatbot page.

Select the added preview chatbot in Try the unified canvas (preview), give the robot a name, enter the website you want the robot to use to generate answers, and click Create, one that meets our needs A “customized” version of the robot is generated.

After the robot is created, enter the robot interface and confirm to enable Conversation Booster, change the URL, or change the robot's content review level in the settings.

1. Under Boost conversational coverage (preview), use the checkbox for Boost conversations to enable or disable the feature . 2. In the field below the checkbox, add or change the URL. 3. Under Bot content moderation, select the desired bot level. A higher level of moderation means the bot’s answers will be more relevant. A lower level of moderation means the bot will generate more answers, but the answers may not be relevant or popular.

# As Microsoft said in its blog, low-code technology is completely changing the traditional development landscape.

With this Boost conversations feature, you can "experience real-source data sources across multiple channels through chat, and filter and audit bot responses to comply with Microsoft's responsible AI principles."​

Specifically, because this robot can quickly search, summarize and adjust answers, developers can quickly create robots with just one URL and no additional development. to help resolve repeat inquiries to customers and internal functions (e.g. HR, IT, operations).

For example, a retail company could use its hiring process and company values ​​to build a bot that answers questions from seasonal job postings.

Build customer-facing bots in minutes

Technology companies can Quickly connect bots to different products, support knowledge bases and FAQs, and support customers without writing any code.

##Build a department robot in a few seconds

Media companies can build an employee bot to complete HR queries for performance reviews, bonuses, and policies based on existing policies.

AI Builder

A few days ago, OpenAI announced the opening of the ChatGPT API, which made developers all over the world explode.

Now, Microsoft’s AI Builder also includes functions similar to the ChatGPT API, allowing developers to use GPT models to generate text. Write reports, be creative, and send emails, it can do it all for you!

This feature is called Azure OpenAI service and is currently a preview feature.

AI Builder brings Azure OpenAI services to a user-friendly interface, allowing manufacturers to combine new low-code generated AI models and templates with Microsoft Power Automate and Microsoft Power Apps.

Four years ago, Microsoft officially announced the first AI feature in Microsoft Power Platform—AI Builder

You can find the Azure OpenAI service model on the exploration page under the text model.

After opening a prompt project interface, there are sample prompts on the interface. You can try various instructions of this function. Developers can also create their own prompts to guide the model.

With AI Builder, it is easy to create text using GPT models.

For example, researchers can use Power Automate to summarize text from weekly reports and send them to their own mailboxes, quickly providing information and identifying current trends.

Marketing managers can create targeted generated content ideas by entering specific keywords or topics and post the generated text on various social media.

Customer service agents can build a process in Power Automate to aggregate, categorize and route customer inquiries for quick response to complaints or feedback.

Dynamics 365

As for Microsoft Dynamics 365, it is a software for sales, service, and marketing , operations and supply chain and other business services.

The newly added "Copilot" function will be launched in preview version on March 6th without paying additional fees.

For example, in Dynamics 365, Copilot can help write email responses to customers and create email summaries of team meetings in Outlook. And it can also provide customers with an "interactive chat experience" based on the knowledge base and historical cases.

These are in addition to the new "Conversation Booster" function in Microsoft's chatbot building tool Power Virtual Agents. The feature allows companies to connect bots to resources such as websites or knowledge bases, using that data to respond to questions for which the bot has not been trained.

Conversation Facilitator, in turn, complements a new “GPT” model in Microsoft’s AI Builder tool, letting enterprises embed text generation capabilities into their Power Automate and Power Apps in solution.

However, users may still need to spend some time to verify the accuracy of the content at first. After all, the degree of trust in artificial intelligence is still a question mark.

Outside the realm of sales, Copilot in Dynamics 365 Business Central, Microsoft’s business management system, seeks to simplify creating e-commerce Product listing process.

It can generate product attributes such as color, material, and size, and can also customize product descriptions, adjust tone, format, length, and more.

More ChatGPT Offices are already on the way?

Although we are all working people, many of us don’t have access to these things just now. What about Word, PPT and Excel that we promised?

Don’t worry, it is said that it is already being tested!

According to information disclosed by people familiar with the matter in February this year, Microsoft had planned to carefully study in the next few weeks how to integrate OpenAI’s technology with its own Prometheus (Prometheus). ) model is integrated into productivity tools. And, an announcement is expected in March.

And judging from the existing evidence, this may not really be a "talk"——

With ChatGPT Bing With the release of Microsoft Edge browser, we can actually experience it on the web version of Word with the help of the sidebar of Microsoft Edge browser.

Currently, Bing can already generate tables and charts for basic data.

The next problem Microsoft needs to solve is how to convert these into visual graphics that can be used in PowerPoint or even Excel.

In fact, judging from the recent launch of these "ChatGPT" products, Microsoft is no longer slow.

For example, in the just-released Windows 11 update, ChatGPT and Bing have been placed directly on the taskbar.

In addition, Microsoft CEO Satya Nadella also said that the company will hold an event on March 16, where the topic of discussion will be "Reshaping Productivity with Artificial Intelligence."

So, in this world war to incorporate generative AI into products, Microsoft will have the last laugh. One?

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