How to solve the problem of forgetting the administrator account password in gitlab

On your own GitLab, if the administrator account password is forgotten, it may affect team collaboration and code management. But don’t worry, this article will introduce some solutions to help you recover the password of your GitLab administrator account.

1. Use the root account to reset the administrator password

The first method is to use the root account to reset the administrator password. You can achieve this through the following steps:

Step 1: Use the root account to log in to the server

If you remember the root account password, you can use this account to log in to the server. If you do not have the root account password, please contact the server administrator or cloud service provider to obtain it.

Step 2: Enter the GitLab installation directory

Use the following command to switch to the location of the GitLab installation directory:

cd /opt/gitlab/embedded/service/gitlab-rails /

Step 3: Reset the administrator password

Use the following command to reset the administrator password:

sudo -u git -H bundle exec rake gitlab:password:reset RAILS_ENV=production

When prompted for a new password, enter your new administrator password. The password should contain at least 8 characters, including a combination of uppercase letters, lowercase letters, numbers, and special characters.

Step 4: Restart GitLab

Use the following command to restart GitLab:

gitlab-ctl restart

2. Stop the GitLab web service, Use the command line to reset the administrator password

If you cannot log in to the server using the root account, you can try to stop GitLab's web service and use the command line to reset the administrator password.

Step 1: Stop GitLab's Web service

Use the following command to stop GitLab's Web service:

sudo gitlab-ctl stop unicorn
sudo gitlab-ctl stop sidekiq

Step 2: Reset the administrator password

Use the following command to reset the administrator password:

sudo gitlab-rake gitlab:password:reset USERNAME=root

Please note that the USERNAME parameter in this command should be replaced with your administrator account name. When prompted for a new password, enter the new administrator password.

Step 3: Start GitLab's Web service

Use the following command to start GitLab's Web service:

sudo gitlab-ctl start unicorn
sudo gitlab-ctl start sidekiq

3. Reset the administrator password in the database

If none of the above methods solve your problem, you can try to reset the administrator password in the database.

Step 1: Log in to the database

Use the following command to log in to the database:

sudo gitlab-psql

Step 2: Reset the administrator password

Use the following command to reset the administrator password:

UPDATE users SET password= '$2a$10$xx' WHERE username='root';

Please note that in this command xx should be replaced with the encrypted value of the new administrator password. Additionally, 'root' should be replaced with your administrator account name.

Step 3: Exit the database

Use the following command to exit the database:

\q

Step 4: Restart GitLab

Use The following command restarts GitLab:

sudo gitlab-ctl restart

Summary

The above are several methods to restore the password of the GitLab administrator account. Don’t panic when you encounter this kind of problem, just follow the above steps to recover the administrator account password. Of course, you must also protect the administrator account password to avoid forgetting or leaking it again, so as to ensure the safe operation of GitLab.

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