Why is there no sound in Tencent meetings?

No sound in the Tencent meeting may be caused by a microphone problem or mute setting. The solution: 1. Check whether there is a problem with the microphone hardware. You can use other voice calls to test, and then enter the Tencent meeting; 2. Enter the live broadcast After that, click "Select Audio" in the lower left corner to access, and then click "Audio Options"; 3. Click "Manage Members" to check whether the mute function is used or you are muted, and then unmute.

The operating environment of this tutorial: Windows 10 system, Tencent Conference version 3.13, Dell G3 computer.

Why is there no sound in Tencent meetings?

First make sure there is no problem with the microphone hardware. You can use other voice calls to test it, and then enter the Tencent meeting.

Users who initiate a conference must select computer audio access when initiating the conference.

#If the computer audio is not connected, click "Select Audio" in the lower left corner after entering the live broadcast to access it.

Then click on "Audio Options".

Make sure the microphone volume is normal.

If it is not resolved yet, click "Manage Members".

Check whether the mute function is used or you are muted, and non-administrators cannot unmute.

For more related knowledge, please visit the FAQ column!

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