What should I do if the computer error message 'Your computer has encountered a problem and needs to be restarted, we only collect it'

Solution: First, press and hold the power button for 10 seconds after the system starts to force shut down the system startup; then click "Repair", wait for the repair detection to be completed, and then select "Advanced Options"; then Select "Reset this PC"; finally click "Delete all content".

The operating environment of this tutorial: Windows 7 system, Dell G3 computer.

If our computer has a blue screen, then we need to press and hold the power button for 10 seconds when the system starts to force the system to shut down. If it starts up quickly, it usually takes about 10 seconds to start up. , then press the power button to turn off the system after 4-6 seconds.

At this time we can see that there is a repair button. We can click repair. After waiting for the repair detection to be completed, two buttons will be prompted to choose restart or enter. Advanced options, click "Advanced options" here

After we click the advanced options, our screen will appear with the option to reset this computer. At this time we only You need to select "Reset this computer" on the interface

At this time our screen will show the option to delete all content. At this time we only need to click Delete all content. Because our win10 system is broken, we choose to delete all content in this step.

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