In a process-integrated system, what integrates upstream processes?

In a process-integrated system, it is the SCM system that integrates upstream processes. SCM refers to the supply chain management system. It is based on the idea of ​​collaborative supply chain management and cooperates with the business needs of each entity in the supply chain to closely cooperate with the operation process and information system to achieve seamless linkage of all links to form logistics, information flow, A leading model that integrates document flow, business flow and capital flow into one.

The operating environment of this tutorial: Windows 7 system, Dell G3 computer.

The process information system mainly includes the ERP system that integrates the internal processes of the organization, the SCM system that integrates the upstream processes, and the CRM system that integrates the downstream processes. ERP is an enterprise resource planning system, SCM is a supply chain management system, and CRM is a customer relationship management system.

ERP system

ERP system is the abbreviation of Enterprise Resource Planning, which is based on information technology and integrates information technology and advanced management ideas. In one body, with systematic management ideas, it provides a management platform with decision-making means for corporate employees and decision-makers.

It is a new generation of integrated management information system developed from MRP (Material Requirements Planning). It expands the functions of MRP and its core idea is supply chain management. It jumps out of traditional enterprise boundaries, optimizes enterprise resources from the scope of the supply chain, optimizes the operating model of modern enterprises, and reflects the market's requirements for enterprises to reasonably allocate resources. It plays a significant role in improving enterprise business processes and improving the core competitiveness of enterprises.

SCM system

The supply chain management system (SCM) is based on the idea of ​​collaborative supply chain management, matching the business needs of each entity in the supply chain, making the operation process and The information system cooperates closely to achieve seamless links in all links, forming a leading model that integrates logistics, information flow, document flow, business flow and capital flow. Realize the visualization of the overall supply chain, informatize management, maximize overall benefits, and minimize management costs, thereby improving the overall level.

CRM system

Customer relationship management system (CRM) refers to the use of software, hardware and network technology to establish a customer information collection and management system for enterprises , analysis and utilization of information systems. With the management of customer data as the core, it records various interactions between the company and customers during the marketing and sales process, as well as the status of various related activities, and provides various data models to provide support for later analysis and decision-making.

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