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HomeCommon ProblemIs there a difference between a 400 phone number and an 800 phone number?

There is a difference between a 400 call and an 800 call. The difference is: 1. The 800 call is a completely free service call for consumers who call it; while the 400 call requires the user to pay the phone bill. ; 2. The 800 number can only be dialed from landlines, while the 400 number can be dialed from landlines, PHS, and mobile phones across the country.

Is there a difference between a 400 phone number and an 800 phone number?

400 phone is an upgraded product of China Telecom's 800 phone. It is an upgrade from the previous 800 phone (completely paid by the called party) to a communication where the called party pays the caller's share. product. The 800 number is a completely free service number for consumers who call it; the 400 number is a telephone service where the caller and the called party share the payment, and can be dialed from fixed lines, PHS, and mobile phones all over the country.

Because the 800 number can only be dialed from landlines, not mobile phones, and the company has to pay for it entirely, which brings a lot of economic expenditure to the company, and because the caller does not have to pay, As a result, the probability of companies receiving harassing calls has also increased significantly. It not only affects the normal collection of feedback information on the company's products and services, but also brings considerable trouble to the company.

The 400 phone number completely eliminates the trouble of enterprises not being able to bind their mobile phones with 800 number. It can also avoid malicious harassment by others and improve the work efficiency of employees.

So no matter in terms of performance or cost-effectiveness, the 400 telephone service is much more cost-effective than the 800 telephone service, and it brings invisible wealth to the enterprise (corporate image, anti-harassment, and regional inquiry for telephone connection) etc.) cannot be ignored.

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