Solution: 1. Run the system file checker, wait for the program to complete the scan and issue a notification to repair the damaged file, restart the computer and check whether the application error disappears. 2. Update your antivirus software and install available updates. 3. Uninstall useless software. 4. System restore and restore factory settings.
Unknown software exception 0x40000015 error is a Windows error message. It may pop up on the screen in any Windows version. However, most of the complaints come from Windows 10 users. Most of the time, the problem occurs due to corrupted system files.
The 0x40000015 unknown software exception error may be displayed while using any program. The main reasons for triggering errors are:
Corrupted system files;
Incomplete software installation;
Update installation problems;
Incorrect uninstallation;
Accidental deletion or replacement of the Windows registry;
etc
Additionally, 0x40000015 error pop-up sometimes appears due to network infection or virus/malware/corrupted file deletion after PC recovery. If you suspect that your device may be infected with malware, you should use Reimage to check and repair it.
Possible Ways to Fix Unknown Software Exception 0x40000015 Error on Windows
As soon as you start receiving the 0x40000015 error code, our advice is to use Reimage or other program runs a full system scan. This is because it is capable of identifying system errors, corrupted files, startup issues and similar issues. Additionally, this particular tool also has built-in antivirus (Avira), which means it also checks for viruses and malware. If you are not willing to use other software for 0x40000015 error repair, you can fix this issue manually.
Fix 1. Run System File Checker
One of the main reasons why errors occur is damaged system files. Therefore, running System File Checker and automatically repairing corrupted files can help fix 0x40000015 error on Windows:
Type CMD in the search box of Windows. Right-click on the command prompt and select Run as administrator.
Type the following command at the command prompt and click Enter: sfc /scannow
Wait for the program to complete the scan and issue notifications to repair damaged files.
Restart your computer and check if the application error disappears.
Fix 2. Update your anti-virus software
If the 0x40000015 error occurs after Windows upgrade, it is recommended to check whether your anti-virus program is the latest version. Sometimes it happens that Windows updates corrupt the currently running antivirus software. To check this, you should update your antivirus to the latest version or delete it.
Fix 3. Install available updates
Sometimes available software or operating system updates can crash a program or not work properly, or they may repair corrupted files . Therefore, you should check if there are any available updates:
Click Start and open Settings. Navigate to Update & Security and click Windows Update.
Click the Check for updates button.
If any updates are available, follow the on-screen instructions to install them.
Fix 4. Uninstall useless software
Unknown software exception 0x40000015 error may also be caused by some software. After the actual system starts, some programs tend to load for a while. That is why this error may appear for a few minutes after the system restarts/starts up. To check this issue, you should try clean booting your system. To do this, you must perform the following steps:
1. Click Search and enter msconfig in the search box.
Select System Configuration and find the Services tab.
2. Select "Hide all Microsoft services" and then click "Disable all".
After that, find and click to open Task Manager (on System Configuration startup).
Here you have to disable all items and then close the task manager.
Finally, click OK and restart your PC.
3. If the 0x40000015 error disappears later, then you should check the programs you have not used for a long time and delete them. After that, restart your device and check if the error persists.
Fix 5. System Restore
If none of the above methods resolve this application error, you should consider system restore:
As an administrator Start your computer. To do this, you have to right-click on the Win key and select Command Prompt (Admin).
After that, click Win Key and select All Programs > Accessories > System Tools > System Restore
Select to restore your computer to an earlier time and click Next.
When the confirmation window appears, click Next again.
Finally, restart your computer.
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