Home >Common Problem >What should I do if I can access WeChat but cannot access the Internet on my Windows 10 computer?
The solution to the problem that the computer Win10 can access WeChat but cannot access the Internet: First, open the Network Sharing Center and select "Current Network Connection Properties" and select "Protocol"; then click Install and select the Reliable Multicast Protocol; finally restart the computer. .
Method 1
Press and hold the keyboard combination key win x, select the command prompt (administrator), and enter netsh winsock reset in the prompt box , press Enter
The reset is successful, restart your computer, and that’s it
Method 2
Open the Network Sharing Center-Current Network Connection Properties-Select the protocol and click Install
## Select the protocol - add Select the reliable multicast protocol - confirm## Restart after installation A computer can solve it.
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