Home >Common Problem >What should I do if the IP address is wrong and the network cannot be connected?
The solution to the problem of incorrect IP address and unable to connect to the network: First click the WLAN button and select [Open Network and Internet Settings]; then find the network you are connecting to, select [Properties] and double-click [Internet Protocol Version 4]; Finally, select [Obtain IP address automatically] and [Obtain DNS server address automatically] respectively.
Incorrect IP address Solution to network failure:
1. Open the WLAN button in the lower right corner and click "Open Network and Internet Settings".
#2. Click "Change Adapter Options" in the opened interface, find the network you are connecting to, right-click the mouse and select "Properties".
3. In the WLAN Properties dialog box, uncheck "Internet Protocol Version 6" and double-click "Internet Protocol Version 4".
4. Select "Obtain IP address automatically" and "Obtain DNS server address automatically" respectively, and click "OK".
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