Home > Article > WeChat Applet > How to unfreeze WeChat official account
Open the official website of the WeChat public platform, enter the account number and password in the normal order, and then click Login
You need to verify the subject before unfreezing Identity, use your real-name WeChat to scan the QR code to confirm your identity. After the webpage prompts you that the identity verification is successful, click [OK].
#The page prompts you that you need to turn on account protection. We click [Start] to verify.
When selecting the verification method, you can choose the mobile phone number registered during registration to verify. If your mobile phone number has been deactivated, we can verify it by clicking [ID Number] , select and click to proceed to the next step.
#Then fill in the real name and ID number used when registering the account, and then click Next.
Then fill in the ID card name, ID card number, mobile phone number, and then fill in the [SMS Verification Code] received by the mobile phone number. After scanning the QR code again for mobile phone verification, click [Submit].
#After the verification is successful, we still need to scan the QR code with our mobile phone to confirm the login to our unblocked account.
#After the mobile phone verification is passed, you can enter the backend of our official account, which proves that the unblocking has been successful.
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