Why can’t I use the Internet even though I’m connected to it?

Why can’t I use the Internet even though I’m connected to it?

If the broadband cannot access the Internet, please first confirm whether the broadband is suspended due to arrears. If so, please recharge first;

If the mobile broadband fails due to non-arrears, the source It is recommended to operate in the following ways:

Restart the optical modem, and re-insert the optical fiber connector before testing online;

Determine the status of the optical modem indicator, such as the WAN indicator light on the port connected to the modem Normally, it is always on or flashing;

Remove the router, create a broadband connection, and reconfigure the router;

If the above method still cannot solve the problem, you can call the local 10086 to report a broadband failure.

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