This situation may be caused by damaged system components.
First of all, you can check whether there is a yellow exclamation mark in the wireless network card driver in the device manager?
If your system is a version before Windows 10 1809, please download the update tool from the following link, upgrade the system and repair system components at the same time to try to solve the problem.
https://www.microsoft.com/zh-cn/software-download/windows10/
If it is the latest version, please try to troubleshoot system components through Dism and SFC commands.
You can search for Command Prompt in the Start menu, right-click to run Command Prompt as administrator, and enter the following command:
Scan image:
DISM.exe /Online /Cleanup-image /Scanhealth
If If a command prompts that there is an error, enter the following command to detect the image. If there are no errors, enter the fourth command:
DISM.exe /Online /Cleanup-image /Checkhealth
Repair the image:
DISM.exe /Online /Cleanup-image /Restorehealth
Finally check the system and repair:
sfc /scannow
Note that the above commands need to be connected to a normal network use.
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