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Solution steps:
1. Log in to the Windows system with another administrator account, and click on the left side of the "Local Users and Groups" snap-in Click the "Users" branch in the console tree, double-click the system download user account to be unlocked in the middle details pane
2. In the "General" tab in the properties dialog box that opens , you can see that the "Account Locked" checkbox is activated and selected at this time. You only need to uncheck the checkbox, as shown in the figure:
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