Exchange cannot receive emails

exchange cannot receive mail

For some friends, when using Exchange mailbox, they may encounter After setting up the mailbox on the mobile phone, you cannot receive emails simultaneously. Even if you change to another mobile phone, you can't synchronize emails. Here we take the iPhone as an example to briefly introduce how to solve the problem of not being able to receive emails on the phone.

1. First, please log in to your Exchange mailbox on your computer and click "Options" on the upper right side of the page, as shown in the picture

2. Then in the options menu, please click the "View all options" column, as shown in the picture

3. Then please click the "Telephone" column on the left side of the page, as shown in the picture

4. Next, you will see it in the list Go to all the phone records we have set up this Exchange email on other phones, you can see the model and time.

5. Exchange allows up to 10 mobile phones to be set up. That is to say, if you have set up mail on multiple mobile phones before, now we can After setting up mail on a new mobile phone, mail cannot be synchronized normally. At this point we can select some mobile phones that have been set up earlier. After selecting, click the X button above to delete the device.

#6. After we delete some of the originally set mobile phones here, then return to the mobile phone, delete the original Exchange emails, and then Reset it and it will sync normally.

7. In addition, after setting up the email, it is recommended that you select "Unlimited in the synchronization days option. ”

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