What should I do if my computer stays on the lock screen and cannot be opened?

It is recommended that when the LOGO appears when you turn on (or restart), click the F8 button to select safe mode and enter the system to see if it is normal:

If it is normal in safe mode, You can test the following methods in sequence:

　1) Select Control Panel and uninstall recently installed programs and updates in Add and Remove Programs (or Programs and Features).

　2) Disable startup item testing in safe mode (click the Windows logo key R in the lower left corner of the keyboard, call ""Run"", enter the msconfig command, enter "Startup", and remove automatic startup programs that do not require booting check mark in front).

3) If the machine problem persists after following the above method, then the problem you described is likely caused by a system problem. It is recommended that you save important files and then press F9 when restarting the machine. Key recovery to restore the machine's operating system to see if that solves the problem you are experiencing.

If the above does not solve your problem, you can also try restarting or reinstalling the system.

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