COM Surrogate is a basic Windows 10 process responsible for displaying thumbnails and similar information.
Before we start fixing the issues with COM Surrogate, make sure your Windows 10 is up to date and make sure all updates are installed as Windows Update usually Troubleshoot issues with Windows 10 components. (Recommended learning: PHP video tutorial)
COM Surrogate problem on Windows 10
Solution 1 - Install media codec
Users have reported several issues with the COM Surrogate process, such as inability to display thumbnails and high CPU usage by the COM Surrogate process. In order to solve these problems, it is recommended that you install media codes such as Shark or K-Lite. Additionally, you can try using tools like Icaros to resolve this issue.
Solution 2 - Use Task Manager to close COM Surrogate
It has been reported that users receive "The operation could not be completed because the file is in COM" when trying to change picture information. Surrogate is open" message, in order to solve this problem, you can try to close the COM Surrogate process. To do this, follow these instructions:
Press Ctrl Shift Esc to launch Task Manager.
When Task Manager starts, find the COM Surrogate process and right-click it.
Choose to end the mission.
If the COM Surrogate process is not found, go to the Details tab and search for dllhost.exe.
Right-click on dllhost.exe and select End Task.
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