Taking administrative clerks as an example, the basic forms that need to be learned are:
Personnel - Annual Leave Registration Form, Administration - Vehicle Use Registration Form, Late Registration, OT Calculation Registration , Business trip registration, conference room usage registration form, outing registration form, business trip application form, expense report form, leave request form, purchase requisition form, employee roster, salary payment status
form, Printing of salary slips, visitor registration book, application for seal use, etc.
Basic functional requirements for administrative staff:
1. Ability to operate a computer independently, proficient in office automation software such as Word, Excel, and PowerPoint, as well as Internet email sending and processing skills.
2. Proficient in using various office automation equipment. Have good memory, time allocation and communication and coordination skills, as well as a strong sense of confidentiality.
3. Have good text organization and language expression skills, fast typing speed in Chinese and English, and be able to skillfully operate Chinese character input methods such as Wubi input.
4. Master common spoken English and have good English reading and writing skills.
Extended information:
Although clerks are grassroots employees, they play an important assistant role in the development of the company. In addition to administrative clerks, clerks are also classified as follows:
一, Front Desk Clerk:
1. The Front Desk Clerk is responsible for answering and transferring calls to the front desk service hotline, doing a good job of incoming calls, carefully recording important matters and conveying them to relevant personnel without omissions or delays.
2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service standards, and maintain good etiquette and courtesy.
3. For customer complaint calls, fill in the registration form in a timely manner and convey it to the customer service team as soon as possible. Regularly summarize customer complaint records to the deputy general manager.
4. Responsible for the sanitation and arrangement of tables and chairs at the company's front desk or consultation reception room, and keeping them neat and clean.
5. Accept the work arrangements of the administrative manager and assist the personnel clerk in other tasks of the administrative department.
2. Business Clerk:
1. Complete the matters assigned by the company and department, and report the tracking results in a timely manner.
2. Upload and deliver information, and maintain friendly contact with internal and external liaison departments.
3. Preservation, classification, archiving and safekeeping of work materials.
4. Work records, answer calls, record messages, and process messages.
5. Notify and receive visitors, answer customer inquiries, and take customers to their requested locations without affecting their own work.
6. Maintain friendly contact with internal and external liaison departments
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