Home >Common Problem >What should I do if the win10 screen is black and only the mouse is left?
This problem is mostly caused by the resource manager not loading. The solution is as follows:
1. Press the "ctrl shlft exc" key at the same time to bring up the task manager.
#2. Click "Details" in the lower left corner of the task manager.
#3. Then click "Run New Task" in "File" in the upper left corner.
#4. A new window will pop up, enter "explorer.exe", and then click "OK".
#5. In this way, the computer will not have a black screen.
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