SOP
(Standard Operating Procedure capitalized) is the standard operating procedure, which is the standard operating procedures and procedures for a certain event. Requirements are described in a unified format to guide and standardize daily work.
From the above basic definition of SOP, SOP has the following inherent characteristics:
SOP is A standard operating procedure. The so-called standard here has the concept of optimization, that is, not just any operation program written casually can be called SOP, but it must be the optimal operation program design that can be achieved under current conditions and summarized through continuous practice. To put it more simply, the so-called standard is to refine, quantify and optimize the relevant operation steps as much as possible. The degree of refinement, quantification and optimization is such that everyone can understand it under normal conditions without causing ambiguity.
SOP is not a single one, it is a system. Although we can define each SOP individually, from the perspective of enterprise management, SOP cannot be just a single one, it must be a whole and system, and it is also an indispensable part of the enterprise. Or missing. Yu Shiwei also specifically mentioned in his lecture: A company must have two books. One book is the red book, which is the company’s strategy, that is, the operational guidance program; the other book is the blue book, which is SOP, standard operating procedures, and This standard operating procedure must be refined and quantified.
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