Talk about the current situation and examples of multi-customer service functions

I have been developing the integrated function of WeChat recently, and found that WeChat has opened a multi-customer service function for certified accounts. For customer inquiries, you can switch to the customer service processing method, and you can add multiple customer service for processing. This is in It is a good marketing function when there are many customer inquiries. The multi-customer service function of WeChat can make full use of customer service staff resources to process customer consultation information promptly and quickly, bringing more opportunities and markets to the enterprise. By default, this multi-customer service function needs to be actively activated in the service center in the WeChat public platform. It is not activated by default. In order to experience this function, I will activate the multi-customer service function here. 1. Multi-customer service preparation WeChat’s multi-customer service function, for customer service response operations, can be operated on the computer client, or information processing can be performed on the WeChat multi-customer service assistant. Both can respond to customer information. , end the session and other operations. After activating the WeChat multi-customer service function, you need to add some customer service IDs for handling customer information. Multiple customer service accounts use the form of "work ID@WeChat ID" to log in. Please enter your account information in the login window as shown below. 2. Use the multi-customer service client or assistant to operate on the computer client

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