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Micro-Business Tutorial—Four Major Requirements of Micro-Business

高洛峰
高洛峰Original
2017-02-09 16:07:131447browse

1: Chat method

When a customer comes to you, they must have questions or needs. Use humorous and enthusiastic words to cater to the customer! When a customer feels respected and satisfied by you, she will be willing to come to you next time! Naturally, it also shortens the distance between the two parties, and you respect your customers. It will also gain customers' favor and attention to you!

We want our customers to feel the ultimate service experience we provide. When our services not only meet his material needs, but also give him spiritual pleasure, even if it costs a few dollars more! She is happy too!


2: Professional

Customers don’t understand the product before buying it. They have a preliminary understanding of the product through your rich description! As the number of friends in the circle of friends increases, a large part of them are strangers. When they buy products, in addition to their trust in you, it is more because they have such needs and arouse their desire and resonance! They want to understand more than just a price, so make a good product! We must know our products very well, at least better than our customers! What are the competitive advantages of our products and what are the differences between similar products on the market and ours! Don’t be confused when customers ask questions! Take the initiative to give them the information they want! Write about our own personal experience with the product. To impress customers, we must first impress ourselves! We need to know that the success of sales is never a question of price. The important thing is, how we do it, different methods will bring different results!


3: Execution

The base number of friends in the circle of friends is the basis of sales performance, but it cannot blindly require quantity rather than quality. What we want are friends who can interact and make business, not zombie fans who take up space! So every day, no matter how busy you are, you must always take time to protect your loyal fans! Strengthen the stickiness with customers and discover problems in sales in a timely manner!


Four: Persistence

When we first started making products, we received more support from our friends and less from strangers. But the people around us are often the ones who hit us! Therefore, we must stick to our original ideas, because success will never come to those who give up easily!

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