Windows 11 Scanner Not Detected? Use 5 Ways Now to Fix It! - MiniTool

Solve the problem that the Windows 11 scanner is not detected

It is a common problem that the scanner cannot be detected by Windows 11 or 10 systems. If you find that your computer cannot recognize Canon, Epson, HP, Fujitsu, SilverFast and other scanners, how to solve it? This article will provide a variety of ways to help you easily fix this issue.

The scanner is not detected

In Windows 11/10 systems, the scanner cannot be detected by Windows fax and scanning applications, and the prompt "Scanner not detected" error is a frustrating problem. This problem occurs not only on Windows 11, but also on Windows 10. In addition, you may also encounter situations when the scanner does not work after upgrading to Windows 11, that is, on the Printer and Scanner page in Settings, the scanner is not displayed in the list.

The reasons why Windows 11 scanners are not detected may include: incompatible/expired/corrupted scanner drivers, connection issues, scanner itself issues, etc. Fortunately, there are a few ways you can try to solve this problem.

The printer is normal but the scanner cannot recognize it

Here are a variety of ways to fix the scanner not being recognized by Windows 11/10 systems:

Check the scanner and the cable

If there is a problem with the scanner itself, it may not communicate with the Windows 11/10 computer. Please follow these steps to check:

1. Make sure the scanner is connected correctly.
2. Make sure all connections are securely connected. You can try using another connecting cable (if you have a spare) to make sure the problem is not in the connecting cable itself. Then, try connecting to another USB port to troubleshoot port issues.
3. Make sure your scanner is compatible with the operating system. This is very important, not all scanners are suitable for all computers. If you are using Windows 11, search for "Windows 11-compatible scanner" in Google for relevant information.

Reconfigure the scanner

Sometimes, it is possible to fix issues where the Windows 11 scanner does not work or the scanner is not detected by reconfiguring the scanner. Please follow these steps:

Step 1: Open the control panel and click "Device and Printers".

Step 2: Click "Add Device" and Windows will start searching for the printer or scanner.

Step 3: If your scanner is listed here, select it and install it on your computer.

Reinstall/update the scanner driver

As mentioned above, the problem that the Windows 11 scanner is not detected may be caused by a scanner driver problem. To resolve this issue, you can try reinstalling or updating the scanner driver for Windows 11.

Step 1: Start Device Manager in Windows 11.

Step 2: Expand "Imaging Device", right-click on your scanner, and select "Uninstall Device". Click "Uninstall" to confirm the operation.

Step 3: Restart the computer and Windows will automatically install the scanner driver for your computer.

Alternatively, you can right-click on the scanner and select "Update Driver". Then, click "Automatically search for drivers". Windows 11 will automatically search for updated software and install it on your computer.

Reinstalling or updating the scanner driver can help you install the latest version of the scanner driver, which is very useful for fixing issues where Windows does not detect scanners.

Tip: You can download the Windows 11 scanner driver from the manufacturer's website and install it on your computer to resolve the issue. Regarding Windows 11 driver update, you can refer to this article: "How to update drivers in Windows 11? 》

Disable and re-enable Windows Fax and Scan

Based on user feedback, this method helps fix the problem that the Windows 10/Windows 11 scanner is not detected. So you can try it out too.

Step 1: Press Win R , type appwiz.cpl , and then click OK .

Step 2: Click "Enable or Turn off Windows Features".

Step 3: Scroll down to find Print and Document Services, expand it and uncheck Windows Fax and Scan.

Step 4: Restart the computer and then re-enable this feature to see if Windows 11 has fixed the issue that the scanner is not detected.

Set the scanner service to automatic

Some services are related to scanner operations, which are Windows Image Acquisition (WIA), RPC endpoint mapper, Shell hardware detection, DCOM server process initiator, and remote process call RPC. You need to set the startup type of these services to automatic to fix issues that the Windows 11/10 scanner is not detected.

Step 1: Enter "Service" in the search box and click the application to open.

Step 2: Find "Windows Image Acquisition (WIA), double-click it, and change its "Startup Type" to "Auto".

Step 3: If the service is not running, click "Start". Then save the changes.

Step 4: Perform the same operation on other services.

Conclusion

The above are several effective ways to fix that Windows 11 scanner is not detected. If you have any thoughts about the scanner not working after Windows 11 update or the Windows 11/10 computer cannot recognize the scanner, please let us know in the comments.

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