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Solved - KB5036980 Fails to Install on Win11 with an Error Code

Christopher Nolan

May 06, 2025 am 12:35 AM

Solve the problem of Windows Update installation of KB5036980 (Error code 0x80070002 or 0x800f0922)

Solved - KB5036980 Fails to Install on Win11 with an Error Code

On April 23, 2024, Microsoft released the preview update for KB5036980 (OS versions 22621.3527 and 22631.3527) which improves features such as displaying some Microsoft Store apps in the "Recommended" section of the Start Menu (which can disable ads in settings), improving widget icons on the taskbar, and fixing some issues. However, sometimes installing KB5036980 through Windows Update may fail with an error message "Installation Error - 0x80070002" or "Installation Error - 0x800f0922".

A variety of factors may cause this update error, such as damaged or incomplete download files, corrupted system files, conflicts with computer software, network problems, and more. Here are some solutions:

Check network connection: Make sure the network connection is stable during downloading and installing KB5036980. If the network is unstable, restart the router or try another network troubleshooting method.
Using Windows Update Troubleshooter: The troubleshooter that comes with Windows 11/10 system can solve many common problems related to Windows Update.

Step 1: Open Settings and go to System > Troubleshooting > Other Troubleshooting Programs . Step 2: Click on other troubleshooting programs , find Windows Update , and then click Run .

Step 3: The tool will start checking your system and fixing the issues found.
Resetting Windows Update Components: Windows Update Component Problems may also cause the installation of KB5036980 to fail. You can try resetting these components, re-enable update-related services, rename two folders, and re-register some .dll files to reset Windows Update to a clean state. Please refer to the relevant guide (for example, "How to Reset Windows Update Components in Windows 11/10") to do this, which usually involves running a command prompt as an administrator and executing a specific command.
Repair system files: Running SFC (System File Checker) and DISM (Deployment Image Services and Management) can scan and repair corrupt or missing Windows system files, thus resolving KB5036980 update error 0x80070002/0x800f0922.

Step 1: Enter "Command Prompt" in the search box and click "Run as Administrator". Step 2: Enter sfc /scannow and press Enter.

Step 3: After the SFC scan is completed, enter and execute the following commands in turn:

DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
Manually download and install Windows 11 KB5036980: If installation of KB5036980 through Windows Update fails, you can try manually download and install.

Step 1: Visit the Microsoft Update Catalog website and search for KB5036980. Step 2: Select the version according to your system and click "Download".

Step 3: Click the provided link to get the .msu file, and then double-click the file to start installing KB updates on your computer.

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