


Google Authenticator enhances Google Account security during login. However, some users experience malfunctions, compromising account safety. This MiniTool guide offers solutions to resolve this issue.
Google Authenticator, a two-factor authentication (2FA) tool, adds an extra security layer by requiring a code generated by the app on your phone. This strengthens account protection.
Why Google Authenticator Fails
Time synchronization issues are a common cause. The app uses time-based algorithms (TOTP and HOTP), and discrepancies between the app's time and the server's time lead to authentication failures. Incorrect date and time settings on your phone can also trigger this problem. In some cases, the problem might originate from the platform you're using the authenticator with; contact their support if necessary.
Troubleshooting Google Authenticator
Solution 1: Synchronize App Time
- Open the Google Authenticator app.
- Tap the three-vertical-dot menu (usually in the top right).
- Select "Settings."
- Choose "Time correction for codes."
- Tap "Sync now" to connect to Google's servers and update the time.
Solution 2: Verify Phone's Date and Time
If the previous solution doesn't work, check your phone's time settings:
- Go to your phone's Settings.
- Find General (or similar) and then Date & Time (or equivalent).
- Enable "Set Automatically" (or the automatic time setting option).
Solution 3: Update the Authenticator App
Outdated apps can contain bugs. Update the app to the latest version:
- Open your device's app store (Google Play Store or Apple App Store).
- Search for "Google Authenticator."
- Update the app if an update is available.
Conclusion
This guide provides solutions for resolving Google Authenticator malfunctions. We hope this helps!
The above is the detailed content of [Fixed] How to Fix Google Authenticator Not Working Issue? - MiniTool. For more information, please follow other related articles on the PHP Chinese website!

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