Quick Guide: LG Warranty Check & Serial Number Lookup

What to do if there is a problem with LG products? don’t worry! This guide will guide you on how to easily conduct an LG warranty inquiry to ensure your equipment is repaired in time.

The importance of LG warranty inquiry

LG equipment failures can seriously affect your work, study and play. If your LG device is having problems and is still under warranty period, making a warranty inquiry is the best choice. This will ensure you have access to free repairs and avoid unnecessary financial losses. The warranty period for different LG products varies, with most products (such as TVs, refrigerators, monitors, accessories, audio, soundbars and Blu-ray DVD players) being two years.

How to find LG serial number?

Before you can make an LG warranty inquiry, you will need to find the serial number of the product. Here is how to find LG TV and computer serial numbers:

LG TV:

The serial number is usually located on the back of the TV label. You can also find it through the on-screen menu:

• Most LG TVs: Settings > Three-point Menu > General > Devices > TV.
• Some new models (webOS5.0 2020): Settings > Three-dot icon > Support TV > Information.
• Old models (before 2020): Settings > General > About TV > TV Information > Serial Number.

LG Computer:

In addition to viewing the serial number tag at the bottom of your laptop, you can also use the command prompt:

1. Enter cmd in the search bar, find the command prompt , right-click and select Run as administrator .
2. Enter wmic bios get serialnumber and press Enter.

How to conduct LG warranty inquiry?

You can visit the official LG maintenance service center website for warranty inquiries:

1. Visit the LG Support Center.
2. Click "Start Service Request" and select Log in or continue as a guest.
3. Enter your LG product model or search in product categories.
4. Enter the serial number and purchase voucher.
5. Describe the problem you are experiencing and leave your contact information.

In addition, you can contact LG Customer Support for warranty inquiries and appointments for repairs through the following methods:

• Email: Visit the email appointment page to fill out and submit the online form, and the LG support team will reply as soon as possible.
• Chatbot: Open the LG contact page and click "Chat with Us" to chat with the virtual assistant.
• Phone: Scroll down on the LG Contact page and find the corresponding phone number under "Customer Support".

Summarize

This article introduces the method of LG warranty inquiry in detail, hoping to help you solve the warranty issues of LG equipment. I wish you a happy life!

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