Oculus Software Not Installing on Windows 10/11? Try to Fix It! - MiniTool

Failed installation of Oculus software is a common problem on Windows 10/11. If you cannot install this application, you cannot set up an Oculus headset and use it. Fortunately, you can try some effective ways MiniTool collects to solve this problem. Now let's see what to do.

Oculus software cannot be installed on Windows 11/10

As a virtual reality headset, the Oculus Quest 2 is very popular with users. To use it, you need to install Oculus software on a compatible operating system to set up the headset. Then, use Air Link or Link Cable to connect the Quest 2 to your PC to play Oculus Rift content.

However, the installation process sometimes cannot be completed, and the installation time of Oculus software will eventually fail. During the installation process, you may report that you may receive a message saying "Sorry, an error was encountered during the installation" and ask you to check the connection or restart the computer and try to run Oculus Setup again, or you will see another error "Unable to access the Oculus service".

So, if this happens on your Windows 10, how do I fix this? Please find the solution from the following sections.

Notice:

How to fix Oculus software cannot be installed on Windows 10

Completely reinstall Oculus software

To fix the problem that the Oculus Quest 2 application cannot be installed, you can try reinstalling it thoroughly and see what should be done:

Step 1: Press Win R , enter appwiz.cpl , and click OK to access the Programs and Features windows.

Step 2: Locate Oculus, right-click it and select Uninstall .

Step 3: After the uninstall is complete, open Windows Explorer.

Step 4: Go to C:/ProgramFiles . If the Oculus folder is found, delete it.

Step 5: Then visit the Oculus Software Download Page and click the Download Oculus Rift Software button to get the OculusSetup.exe file.

Step 6: Double-click the exe file in Windows 10 and click Start to start the installation.

Update Windows 10

If the Oculus Quest software cannot be installed on your PC, you can try upgrading Windows, as the update may contain bug fixes, including issues that the Oculus desktop application cannot be installed.

Step 1: Click Start > Settings > Update & Security .

Step 2: In Windows Update, click Check for Updates . Windows will check for available updates, then download and install on your PC.

Step 3: Restart your PC to complete the update.

Update device drivers

One thing you should do when the Oculus software doesn't install is to make sure your device drivers are up to date, especially graphics card drivers. To do this easily, you can use a professional driver update tool called Driver Booster. Or go to Device Manager in Windows 10 and update the drivers one by one.

Turn off the firewall

Windows Firewall is an important part of protecting your computer from malware attacks. But it may prevent the installer from connecting to the Oculus server, causing the installation to fail. So you can try disabling the Windows Firewall to successfully install the Oculus application.

Step 1: Go to Control Panel , press the large icon to view the project, and click on Windows Defender Firewall .

Step 2: Click to turn on or off the Windows Defender Firewall and turn off the firewall. Then, save the changes.

Check your network connection

If you receive a message prompting "check connection", you need to follow this method to make sure you have a reliable network connection. You can visit any website to check. If there is a connection problem, troubleshoot it in a variety of ways – restart your router/modem, run a network troubleshooter, update your network adapter driver, reset DNS/TCP/IP, and more.

If you still cannot fix the problem that Oculus software cannot be installed in Windows 10 after trying all methods, you can contact Oculus Support for help. Of course, if you find some useful ways to fix Oculus software installation that took too long but ultimately failed, let us know in the comments below. Thanks.

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