How to Fix the 'Webcam Keeps Freezing” Issue on Windows 11/10? - MiniTool

Solve Windows 10/11 camera freezing problem: Six practical methods

Your laptop or desktop camera freezes during video conferencing? This article provides six solutions to help you restore smooth video calls.

Cameras are indispensable tools in daily life, used to take selfies, record videos and conduct video conferencing (Zoom, Skype, Google Meet, etc.). However, camera freezing problems occur from time to time. The following methods will help you resolve this issue.

Method 1: Make sure camera access is enabled

First, make sure camera access is enabled:

Step 1: Press the Windows I key to open the settings .

Step 2: Go to Privacy > Camera . Check if the Allow app to access your camera and the Allow desktop app to access your camera options are enabled.

Method 2: Temporarily close the antivirus software

The configuration or default features of some antivirus software may limit the application to access the camera. It is recommended that you temporarily disable antivirus software (such as Windows Defender):

Step 1: Open Settings again.

Step 2: Go to Update and Security > Windows Security > Turn on Windows Security .

Step 3: Click Virus and Threat Protection > Windows Defender Antivirus , and then turn off regular scans.

Method 3: Reinstall the camera driver

Incompatible drivers can also cause camera freezing. Try reinstalling the camera driver:

Step 1: Right-click the Start button and select Device Manager .

Step 2: Right-click the integrated camera driver and select Uninstall the device .

Step 3: Restart the computer and the system will automatically reinstall the driver. Alternatively, you can download the latest drivers from the manufacturer's website and install them.

Method 4: Update the camera application

Updating the camera app may also solve the problem:

Step 1: Press the Windows S key to open Windows Search.

Step 2: Enter Camera and press Enter .

Step 3: Select the library at the bottom of the left sidebar.

Step 4: Click the Get Update button in the upper right corner. This will check for updates to all Microsoft Store applications. You can also manually click Download to update individual apps.

Method 5: Try Windows Troubleshooting

Troubleshooting for running hardware:

Step 1: Click Start > Settings > System .

Step 2: Click on Troubleshooting .

Step 3: Click on other troubleshooting .

Step 4: Click the Run button next to the problematic hardware or device. The system will automatically run the Windows 11 hardware troubleshooter.

Method 6: Use the Registry Editor

Finally, you can try using the Registry Editor:

Step 1: Press the Windows R key at the same time to open the Run dialog box.

Step 2: Enter regedit and press Enter to open the registry editor . Click Yes to authorize access.

Step 3: Navigate to the following path:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform

Step 4: Right-click the blank in the right pane and select New > DWORD (32-bit) value . Name it EnableFrameServerMode , double-click the value, set the numeric data to 0, and then click OK .

32-bit system: Close the Registry Editor and restart the computer.

64-bit system: You also need to navigate to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform , and follow the steps above to add the EnableFrameServerMode value and set the value data to 0.

Summarize

This article provides six practical ways to solve the problem of camera freezing. If you encounter the same problem, try these methods. If you have other solutions, please leave a message in the comment area to share.

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