[9 Ways] - Fix Remote Desktop Black Screen on Windows 11/10? - MiniTool

Solve the problem of remote desktop black screen on Windows 11/10

Remote Desktop Connection (RDC) is a Windows 11/10 utility that allows you to remotely connect to another computer without additional software. However, one of the most common problems is the remote desktop black screen. This article will provide some solutions.

Reasons for the black screen of the remote desktop

A black screen for remote desktop connections may be caused by the following reasons:

1. Windows Update: This problem may occur after Windows update.
2. Remote Desktop Settings: Changed remote desktop settings may cause a black screen.
3. Graphics Card Driver: This problem may also occur if the graphics card driver settings have been changed.
4. Windows Settings: Unexpected changes to certain Windows settings may also cause black screens.

How to fix Windows 11/10 remote desktop black screen

Method 1: Restart Remote Desktop Service

Step 1: Press Windows R key to open the "Run" dialog box, enter services.msc and click "OK" to open the "Services" application.

Step 2: Find Remote Desktop Services, right-click and select Restart.

Method 2: Change the screen resolution

Step 1: Press Windows I key to open the Settings application.

Step 2: Go to System > Display > Scale and Layout . Click the drop-down menu under Show resolution and change it.

Method 3: Change the color depth of the remote session

Step 1: Enter "Remote Desktop Connection" in the search box and click "Open".

Step 2: Click the "Show Options" button.

Step 3: Go to Display > Color . Click the drop-down menu to select the True Color (24-bit) mode, and then click Connect.

Method 4: Disable bitmap cache

Step 1: Enter "Remote Desktop Connection" in the search box and click "Open".

Step 2: Click the "Show Options" button.

Step 3: Click the Experience tab and uncheck the "Permanent Bitmap Caching" option.

Method 5: Update the graphics card driver

Step 1: Right-click the Start button and select Device Manager.

Step 2: Double-click the "Show Adapters" category to view your device.

Step 3: Right-click on your graphics card and select "Update Driver".

Method 6: Edit group strategy

Step 1: Press Windows R key to open the "Run" dialog box, then enter gpedit.msc and click "OK" to open the "Group Policy Editor".

Step 2: Go to the following path:

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client

Step 3: Find "Close UDP on the Client" on the right.

Step 4: Double-click it. Select Enabled, and click Apply and OK to apply the settings.

Step 5: Open the elevated command prompt window as administrator. Type the following command and press Enter :

gpupdate /force

You must change the policy settings on the remote computer.

Step 1: Open Group Policy Editor on the remote computer and go to the following path:

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment

Step 2: Find "Use WDDM Graphic Display Driver for Remote Desktop Connection" and double-click it.

Step 3: Select Disabled and click Apply and OK to save the settings.

Method 7: Restart explorer.exe

Step 1: Open Task Manager and go to the Details tab.

Step 2: Find explorer.exe , right-click and select "End Task".

Step 3: Then go to File and click it to select Run New Task. Then type explorer and click OK.

Method 8: Turn off Quick Start

Step 1: Press the Windows key and R keys at the same time to open the "Run" dialog box, type powercfg.cpl and click "OK".

Step 2: Click "Select the function of the power button" in the left pane.

Step 3: Then select "Change settings that are currently unavailable". When the User Account Control warning appears, click Yes.

Step 4: Uncheck the “Enable Quick Start (Recommended)” and click the “Save Changes” button.

Method 9: Run SFC Scan

Step 1: Click the Start menu. Then type cmd in the search box. Right-click Command Prompt and select Run as Administrator.

Step 2: After entering the command prompt, enter sfc /scannow and press Enter .

Summarize

The above is a way to fix the black screen of the remote desktop. If you encounter the same error, try these solutions. If you have any different solutions, please share them in the comment section.

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