Solutions to USB device disconnecting on Ventura

After the release of macOS Ventura 13, some users encountered a problem of disconnecting USB devices. This article provides a series of troubleshooting suggestions to help you solve this annoying problem.

Causes of USB device failure under Ventura system:

Like the early versions of Big Sur and Monterey, many Mac users reported USB device disconnection issues after upgrading to Ventura. This can be very troublesome if you rely on external devices such as hard drives, printers, or iPhones. Let's see how to solve this problem.

Solution to solve the problem of disconnecting USB devices under Ventura systems:

Restart your Mac

Sometimes, subtle failures can cause the Mac's USB port to fail. It is always best to try the easiest solution first. If you haven't done this yet, restart your Mac. Select Apple Menu > Restart.

Check hardware connections

Verify that the USB device is turned on and connected correctly. Also, try using other USB ports on your computer (if there are multiple ports). If the device is available after switching the port, try connecting another device to the first port.

Also, thoroughly clean the USB port of your Mac with a soft dry brush or cloth. Make sure the device's ports are also clean.

Remember that the problem may be due to a failure of the USB device itself, not the USB port itself.

Tip: If your external hard drive is damaged or damaged, all important data will be at risk. Disk Drill, the top Mac data recovery application, is an easy way to recover files from an external hard drive. If you want to retrieve the file, follow these steps:

1. Open Setapp and type "Disk Drill" or "Recover File" in the search bar.
2. Find Disk Drill in the search results and click Install.
3. After installing the application, open it.
4. Connect your external hard drive.
5. Allow Disk Drill to scan your hard drive by selecting the first three check boxes (you need to enter your administrator password to do this).
6. Select your hard drive from the list and click the Recover button next to it.
7. After selecting the deleted file from the list, select the location where to save the file. After clicking Recover, Disk Drill places the file exactly where it belongs.

Close and restart the application that is using the USB device

If you are using an edit/media application that tries to read/write to the drive, you need to exit such an application. To do this, right-click the application icon in the Dock and select Exit. If you are unable to determine which apps you need to exit, you can opt out of all apps. We recommend using the QuitAll tool, which quits all applications (including background applications) with just one click. Don't worry, you won't lose any data or work progress. The application will ask you if you want to save your work.

Delete conflicting applications

The USB port may have worked properly before. However, the USB port does not work properly because you downloaded one or more conflicting applications. In this case, delete one (or more) of your recently downloaded application and check if the issue has been finally resolved.

Tip: If you want to uninstall redundant applications, the fastest way is to use CleanMyMac X. Instead of deleting the app one by one, you can select multiple items and delete them at once. The operation method is as follows:

1. Open Setapp and type "CleanMyMac X" or "Uninstall" in the search bar.
2. Find CleanMyMac X in the search results and click Install.
3. After you install the application, open it and click Uninstall Programs in the sidebar.
4. Select the application you want to delete and click Uninstall.

Run maintenance scripts

External hard drive is constantly disconnected? Sometimes, macOS will execute maintenance scripts to find and correct normal problems. You can speed up the process of fixing these errors (and possibly even USB issues) by enforcing this process with CleanMyMac X. The operation method is as follows:

1. Open Setapp and type "CleanMyMac X" or "Maintenance" in the search bar.
2. Find CleanMyMac X in the search results and click Install.
3. After installing the application, open it and click Maintenance in the sidebar.
4. Select Run maintenance scripts and Repair disk permissions.
5. Click Run.

Reset NVRAM and PRAM

Resetting NVRAM/PRAM is a quick and easy way to fix abnormal behavior Macs; it won't erase any data from the storage drive and does not require special tools or repair knowledge. If you are experiencing problems with speakers, monitors, or other devices, please use the instructions below to reset the NVRAM yourself.

For Intel Mac:

1. Turn off the Mac.
2. Then open it and immediately hold down the following 4 keys: Command, Option, P, and R. Press and hold these keys for 20 seconds. release.

For M1 Mac:

No specific key combination is required to perform the reset. On an M1 Mac, NVRAM is checked when the system boots up and resets if necessary. To allow the operating system to check NVRAM, just shut down the computer, wait for a while, and restart it.

Reset SMC

SMC (System Management Controller) is responsible for controlling many hardware components, including battery life, keyboard lighting, temperature control, etc. Resets can solve many issues, including the issue where the USB port does not work after Ventura updates. Here is how to reset:

For Intel Mac:

1. Turn off the Mac.
2. Press and hold the following 3 keys: Shift, Control, and Option.
3. Then press and hold the power button. Make sure not to release the other 3 keys.
4. Press and hold all the above keys for 10 seconds. release.
5. Open your Mac.

For M1 Mac:

The M1 Mac does not have a system management controller. Tasks performed by SMC are now executed by M1. To reset the SMC of an M1 Mac, you simply turn off the Mac completely and turn it off for at least 30 seconds. Open your Mac.

Tip: If you still can't fix the problem, you may need to downgrade from macOS Ventura.

If you have accumulated some files on Ventura and want to bring them to the old system, remember that you can put them into the cloud using Dropshare. By the way, all Setapp users can get free access to 10GB of cloud storage provided by Dropshare!

Fixed the problem of disconnecting USB devices under Ventura system

Today, we are increasingly using wireless devices, but at the same time, not everyone can give up on USB devices. However, when you try to connect them to your Mac, both types of devices can have problems. In this article, we introduce the issue of "disconnecting USB devices under Ventura systems". Hope these tips help you solve your problem.

Setapp provides you with a comprehensive toolkit to fix Ventura USB-related issues and other issues:

• Disk Drill: Recover lost files
• QuitAll: Batch exits all active applications
• CleanMyMac X: Uninstall the application and run maintenance scripts
• Dropshare: If you decide to downgrade, back up the accumulated files.

All of these applications are part of Setapp, a platform with over 240 applications that can solve any task on your Mac. Setapp is very helpful for users who upgrade to Ventura or fix their problems. Free trial for 7 days, then $9.99 per month.

FAQ

Why iPhone keeps disconnecting from Mac Ventura

macOS Ventura users also reported “iPhone is constantly disconnected from Mac Ventura”. Basically, any potential problem, from a faulty cable to a software issue, could be the cause here. Follow these steps to resolve this issue:

• Check cables and ports (as described in this guide)

• Change Finder preferences. The operation method is as follows:

1. Open Finder on your Mac.
2. Then click Finder in the menu bar in the upper left corner and select Preferences.
3. Navigate to the General tab.
4. Then select the "Outdoor Disk" check box.

• Reset iPhone location and privacy settings. The operation method is as follows:

1. Go to iPhone Settings > General.
2. Scroll down and click "Transfer or Reset iPhone". Then click "Reset".
3. Select Reset Location and Privacy (enter your password if needed). Then, click "Reset Settings" to confirm.

• Reset SMC/NVRAM on your Mac (as described in this guide)

• Create a new administrator account on your Mac (go to Apple Menu > System Settings > Users and Groups > Add Account).

Ventura requires you to grant USB-C permissions. what to do?

Thunderbolt and USB-C peripherals on Macs that install and run macOS Ventura will seek user permission before communicating with the device. Apple calls this new feature "accessories security," and the name seems apt, considering that it will prevent unauthorized accessories from connecting to a Mac without the express consent of the user. Please note that the device can still be charged even if it is not licensed.

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