Easy Fixes | Computer Crashes When Connected to Internet

Solve annoying Windows 10/11 computer network crash

Many Windows 10/11 users have encountered annoying problems with computer crashing after connecting to the internet. This article will focus on this issue and provide effective solutions.

The computer crashes when connecting to Wi-Fi/Ethernet

Almost every user has encountered a computer crash. Common computer crashes include: crashing while playing games, crashing when pressing the Alt Tab key, restarting or shutting down when printing, etc. Today we will discuss another issue: the computer crashes when connecting to the internet.

This problem is usually related to outdated or corrupted drivers, problematic Windows updates, incorrect network settings, etc. Here are some solutions worth trying.

How to fix the problem of computer crashing when connecting to the Internet

Method 1: Update the network driver

If the network driver is outdated or corrupted, the computer may crash every time you connect to the internet. To resolve this issue, you can try updating the network driver from Device Manager.

Step 1: On the taskbar, right-click the Windows logo button and select Device Manager .

Step 2: Expand the Network Adapters tab, then right-click the target device and select Update Driver .

Step 3: Follow the on-screen instructions to complete the necessary operations. After that, reconnect to the internet and check if the problem is resolved.

Method 2: Troubleshooting of running network adapter/internet connection

Windows provides many built-in troubleshooting programs that can automatically detect and resolve corresponding problems. For the "Windows 10 shutdown when connecting to the Internet", you can run the Internet connection troubleshooter and the Network Adapter troubleshooter.

Step 1: Press the Windows I key combination to open the "Settings" app.

Step 2: Click Update & Security > Troubleshooting > Other Troubleshooting Programs .

Step 3: In the new window, click Internet Connection and then click the Run Troubleshooting button to run it.

Step 4: If the problem persists after the fix process, you can try running the Network Adapter Troubleshooter.

Method 3: Reset the network

If the network troubleshooter doesn't work, you can consider resetting the network. Resetting the network includes deleting all installed network adapters, reinstalling the network adapter, and restoring the default settings of the adapter.

Please note that you may need to reinstall other network software later. Additionally, the process of resetting the network requires you to restart your computer, so you need to save important files before doing this.

First, open Windows Settings and select Network and Internet > Network Reset .

Second, in the next window, click the Reset Now button to start the process.

Method 4: Uninstall the most recent Windows updates

If you have just installed Windows Update and experience the problem of "Computer crashing when connecting to the Internet", you can solve it by uninstalling the target update.

Step 1: In Windows Settings, go to Update and Security . In the Windows Update section, click View Update History .

Step 2: Click Uninstall Update .

Step 3: In Control Panel, right-click the latest update and select Uninstall .

Summarize

Hope this article helps you solve the problem of "computer crashing when connecting to the Internet". If you have any problems using MiniTool Power Data Recovery, please contact us.

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