Universal Device Client Device Not Working? A Quick Guide

Solve the fault of Universal Device Client Device driver for Lenovo Computer (Error Code 31)

Lenovo Computer's Universal Device Client Device (UDC) driver is responsible for the communication between the hardware and the operating system. Sometimes it may not work properly and display error code 31. This article will provide several effective ways to easily solve this problem.

Universal Device Client Device Failure

UDC is an important part of Lenovo Device Intelligence and Lenovo Device Manager, pre-installed on Lenovo computers to improve the communication efficiency between devices and operating systems. If you see an exclamation point next to UDC in Device Manager and the following error message is displayed, it means there is a problem with the driver:

This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

Operation failed.

The requested operation was unsuccessful.

Drivers are essential for device-operating system communication, and any driver issues can affect device operation and performance. Here are some troubleshooting methods for solving UDC failures.

How to fix a Universal Device Client Device failure?

Method 1: Roll back the driver

If UDC does not work properly, try rolling back the driver:

Step 1: Enter "Device Manager" in the search bar and press Enter.

Step 2: Right-click Universal Device Client Device and select Properties.

Step 3: In the Driver tab, click Rollback Driver and confirm this.

Step 4: Restart the computer to save the changes.

Method 2: Update the driver

Timely updates to hardware drivers can improve device functions. If it has not been updated for a long time, follow these steps:

Step 1: Enter "Device Manager" in the search bar and press Enter.

Step 2: Right-click Universal Device Client Device and select Update Driver.

Step 3: Click "Automatically search for drivers" and Windows will find the latest drivers for you.

Step 4: After completion, restart the computer.

Method 3: Update Windows system

The latest Windows updates include some bug fixes, security patches, new features, and more to improve system stability and performance. Updating Windows can solve most problems, including UDC failures. The operation steps are as follows:

Step 1: Right-click the Start icon and select Settings.

Step 2: In the Settings menu, scroll down to find "Update and Security" and click on it.

Step 3: In the Windows Update section, click Check for updates to search for any available updates.

Method 4: Run SFC and DISM

If all the above methods fail, the last method is to repair the system files. System File Checker (SFC) and Deployment Image Services and Management (DISM) can be used to identify incomplete system files and replace them with cached copies. The operation steps are as follows:

Step 1: Enter "cmd" in the search bar, find "Command Prompt", and run as administrator.

Step 2: In the command window, enter sfc /scannow and press Enter.

Step 3: Once finished, run the following command and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

Step 4: Restart the system.

Conclusion

After trying the above method, the Universal Device Client Device failure problem should be resolved. Additionally, it is recommended to use backup software to create regular backups to prevent potential data loss.

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