Troubleshooting Windows 11 File Explorer Crashes When Zipping Files
Encountering File Explorer crashes when zipping or unzipping files in Windows 11? This guide offers solutions to resolve this frustrating issue. The problem, as reported by users, causes immediate crashes upon right-clicking zipped folders, regardless of file size.
Solution 1: Uninstall Conflicting Software
Certain applications might conflict with File Explorer's zip handling. Users have reported success uninstalling programs like Adobe Drive CS4, Adobe Master Suite CS4, PowerDesk, Carbonite, and 7-Zip. Check your installed programs for potential conflicts.
Solution 2: Enable Separate Process for Folder Windows
Running folder windows in separate processes can isolate the issue. Follow these steps:
- Open File Explorer (Windows key E).
- Click the three-dot menu (More options) and select "Options".
- Go to the "View" tab.
- Check the box labeled "Launch folder windows in a separate process".
- Click "Apply".
Solution 3: Modify Registry Settings
Removing the registry key associated with the .zip file context menu can sometimes resolve the crash. Proceed with caution when editing the registry:
- Open the Registry Editor (Windows key R, type
regedit). - Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.zip. - Right-click the
.zipkey and select "Delete". - Close Registry Editor. (Re-assigning a default .zip app may be needed to restore icons.)
Solution 4: Install a Classic Context Menu
Third-party context menu replacements, such as Win11 Classic Context Menu, have helped some users. Download and install such a program from a reputable source.
Solution 5: Downgrade to Windows 10 (Last Resort)
If all else fails, consider reverting to Windows 10. Back up your important data before proceeding. This involves creating a bootable USB drive from a Windows 10 ISO file and performing a clean installation.
(Image shows a Windows 10 installation screen; instructions for this process are readily available online.)
Conclusion
These five methods provide a comprehensive approach to resolving Windows 11 File Explorer crashes related to zipped folders. Remember to back up your data before attempting major system changes.
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