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Outlook Error Cannot Display the Folder - Full Guide Here

Joseph Gordon-Levitt
Joseph Gordon-LevittOriginal
2025-03-27 12:19:10673browse

A comprehensive guide to fix the Outlook "Unable to display folders" error

Many Outlook users complain about "Folder Not to Show" errors, which may be caused by configuration issues or data file issues. If you are still experiencing this issue, this article by MiniTool will help you fix "Outlook Error: Failed to display folders".

Outlook error: Unable to display folder

Outlook is a convenient application that connects all your email accounts to send, receive and manage emails. Sometimes, Outlook can run into some troublesome issues, such as Outlook is unresponsive or unable to receive emails.

This article will discuss a common problem - Outlook error: folder cannot be displayed. When this error message appears, it means that you are prohibited from accessing a specific folder location and the object cannot be found. Sometimes, an error tells you that there is not enough memory available to run this program.

No matter what situation you encounter, the possible reasons are similar, and we can summarize some reasons, such as:

  • The Outlook configuration file or OST/PST file is corrupted.
  • Issues in Microsoft Outlook applications.
  • The required folder permissions are missing.
  • The mailbox is insufficient memory.
  • Outlook configuration issues.
  • Network connection issues.
  • The Outlook account is incorrectly configured.
  • etc.

Fix: Outlook error: Unable to display folders

Method 1: Check your Internet connection

To fix the "Unable to Show Folders" error in Outlook, let's start with the basic tips - ensure a good internet connection. You can try refreshing the page to fix some temporary errors and try other applications to test network performance.

The following tips are worth a try:

  • Disconnect and reconnect the internet connection.
  • Restart the router and modem.
  • Contact your ISP service provider.
  • Close to your Wi-Fi source.
  • etc.

Method 2: Run Outlook with administrator privileges

Do you have access to Outlook data files or specific folders? If not, you can start Outlook with administrator privileges. This is easy to do. Just right-click Outlook and select Run as administrator.

Method 3: Disable Outlook Add-in

You may have some Outlook add-ins installed, some of which may cause conflicts, resulting in "Outlook Memory Error: Folder Not to Show". Try disabling the add-in and see if the problem can be resolved.

Step 1: Press Win R to open the "Run" dialog box, type Outlook.exe /safe to enter safe mode.

Step 2: Then open Outlook and click File > Options .

Step 3: In the Add-in tab, select COM Add-in from the Admin menu, and then click Go.

Step 4: Select an add-in and click Delete to disable it, and repeat to delete all add-ins that may cause the problem.

Method 4: Repair or restore OST/PST files

If none of the above methods solve your problem, you can choose to fix the corrupt Outlook data file. This may require the use of a dedicated PST or OST repair tool. In addition to file corruption, you may also face the loss of OST files, which is not something that a tool can fix.

You need file recovery software, this powerful tool may be MiniTool Power Data Recovery, which can quickly recover any lost files from laptops, HDDs, SSDs, USB drives, memory cards, etc. and handle various data loss situations.

After you restore the file, the next step you should do is back up the file. Neither data recovery software nor file repair tools, they can always help you recover your data. If you prefer to seek a safer approach, you should do a data backup.

MiniTool ShadowMaker is an excellent PC backup software that allows users to back up files, folders, partitions, disks and systems. When any accidents occur, you can perform fast data recovery to avoid data loss. This will be a better choice for dealing with file corruption or loss issues, and it also supports automatic backups.

Method 5: Create a new Outlook configuration file

The last thing you can try is to create a new Outlook configuration file.

Step 1: Open the Control Panel and change the View By menu to Small Icon.

Step 2: Click Mail (Microsoft Outlook) and click Add… in a new window.

Outlook Error Cannot Display the Folder - Full Guide Here

Step 3: Type the profile name and save the changes. After creating this new configuration file, select Delete the old configuration file.

Now you can check if the "Outlook Error: Unable to display folder" error still exists.

Conclusion

Outlook Error: Failure to display folders is the main topic discussed in this article. We offer a variety of troubleshooting methods that you can try one by one.

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