Google Photos Lost Photos - Reasons and Solutions for the Issue

Retrieve lost photos from Google Photos? This article by MiniTool will analyze the possible causes of the “lost Google Photos Photos” problem and provide a feasible solution.

Google Photos is a photo sharing and storage service developed by Google. It can intelligently classify your images into different albums based on face, time, location and other specific characteristics. However, some users reported that they had problems with "lost Google Photos photos."

What causes Google Photos to lose

Here are the reasons for the “Lost Google Photos Photos” issue:

• Network Connection – Network Connection may affect content loading, and sometimes photos in Google Photos will suddenly disappear.
• Account Cause – You have multiple Google accounts, but you are not logged in to the correct account that contains the photos you need.
• Photos are deleted or hidden – You deleted the photo accidentally, or you may have hidden the photo in the photo view but forgot it.
• Virus Attack – If a virus attacks your computer, you may also lose photos from Google Photos.
• Temporary Technical Error – There may be some technical errors on Google Photos that can also cause this problem.

How to fix Google Photos lost

Solution 1: Check your account

If you have multiple Google accounts, you may experience the issue of "Lost Google Photos Photos". When you find that photos on Google Photos are missing, you should first check your current account, as the account you are currently logged in may not be the one you store your photos.

Solution 2: Check the archive and lock the folder

When you lose photos in Google Photos, check the archive and lock folders in Google Photos.

1. Go to the official Google Photos website.
2. Check the Archives and Lock Folders tabs.

Solution 3: Check Google Photos’ Recycle Bin

If you accidentally delete the photo, you may lose the photo in Google Photos.

1. Go to the official Google Photos website and click on the Recycle Bin .
2. Check for any photos you have lost. Find the photo you want to recover and click on it.
3. In the upper right corner, click Recover .

Solution 4: Disable Extensions/Add-ons/Plugins

Sometimes, extensions can cause "lost Google Photos" problems. To disable the extension, open Google Chrome and click on the three dots in the upper right corner. Select Extensions > Manage Extensions and close any extensions that may cause problems.

Solution 5: Contact Google Support for help

If the above solution does not work, you can also contact the Google Support team .

1. Go to support.google.com/drive/ .
2. Scroll down to the bottom of the page and select Contact Us .

Whether you successfully resolved the "Lost Google Photos" issue, it is recommended that you back up important files, photos, videos, movies, documents and more locally on your computer to better protect them. To do this, you can try backing up important data to an external hard drive or USB flash drive using the PC backup software MiniTool ShadowMaker.

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