OneDrive Error Code 1/2/6 – How to Fix on Windows 11/10?

OneDrive Error Codes 1, 2, and 6 in Windows 11/10: Troubleshooting and Backup Solutions

Encountering OneDrive error codes 1, 2, or 6 on your Windows 11 or 10 system? This guide explains these errors and provides solutions. We'll also show you how to safeguard your data with a local backup.

Understanding the Errors

OneDrive, Microsoft's cloud storage service, sometimes encounters glitches. Here's what these error codes mean:

• Error 1: An unspecified error within the OneDrive application.
• Error 2: Authentication problems; OneDrive can't verify your account details with the server.
• Error 6: A server timeout; OneDrive's connection to the server has timed out.

Troubleshooting Steps

Let's explore solutions to resolve these OneDrive issues:

1. Restart Your System: A simple reboot often resolves temporary connection problems.

1. Save all open files.
2. Restart your computer (Start > Power > Restart).

2. Check Your Internet Connection: A poor or unstable internet connection is a common culprit.

1. Windows 10: Navigate to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Select "Internet Connections" and run the troubleshooter.
2. Windows 11: Go to Settings > System > Troubleshoot > Other troubleshooters. Choose "Network and Internet" and run the troubleshooter.

3. Check Other Microsoft Services: Try accessing other Microsoft services (like Outlook) using the same account. If those work, the problem might be isolated to OneDrive. If not, a broader account or service issue may be at play.

4. Verify Microsoft Office Online Services Status: OneDrive errors can sometimes stem from broader Microsoft Office service outages. Check the service status at https://www.php.cn/link/3e3c025039d81339d5f720f3d0dfaef0. If there's an issue, wait for Microsoft to resolve it.

5. Contact Microsoft Support: If the above steps fail, contact Microsoft support for further assistance.

Essential Data Backup with MiniTool ShadowMaker

While you troubleshoot, protect your data with a local backup using MiniTool ShadowMaker. This software lets you back up your system, disks, partitions, files, and folders easily. It supports incremental and differential backups, and automated backups.

1. Connect an external drive or USB flash drive.
2. Launch MiniTool ShadowMaker.
3. In the Backup module, select your files/folders under "SOURCE > Folders and Files". Choose your destination drive.
4. Click "Back Up Now".

By following these steps, you can address OneDrive errors and ensure your valuable data remains safe.

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