Resolved: Microsoft Office Encountered an Error During Setup

Solve annoying "Error encountered during Microsoft Office installation" issue

When installing Microsoft Office suites, some users may encounter the prompt that "an error occurred during Microsoft Office installation", especially when the installation is close to completion, which is extremely frustrating. If you encounter this error, this article provides several workarounds.

Microsoft Office is an efficient application suite that includes commonly used applications such as Word, Excel, PowerPoint, etc., which are widely used to create reports, presentations, and spreadsheets. However, even such useful software can have installation problems, and one of the common errors is "An error encountered during Microsoft Office installation".

This error is often caused by a variety of potential problems. A common cause is the conflict between a 64-bit system and a 32-bit system. If the residual files from a previous Office installation are not deleted correctly, it will conflict with the new installation and trigger this installation error. In addition, incompatible software, insufficient system resources, or too old Office versions may also cause installation problems.

Method 1: Troubleshooting for running Windows Store

If there are minor problems or errors in the application that affect performance, users can use Windows built-in troubleshooting settings to detect and fix these issues before trying more complex solutions. Let's start with troubleshooting - please follow these steps to fix "Error encountered during Microsoft Office installation":

Step 1: Press Win I key combination to start "Settings".

Step 2: Navigate to the following path: Update & Security > Troubleshooting > Other Troubleshooting Programs .

Step 3: Scroll down to find and click on the Windows Store app . Then, click the Run Troubleshooting button.

Restart the computer and try to install Microsoft Office again.

Method 2: Rename the Microsoft Help folder

During the installation process, the path required for the installation may have been occupied by previously installed files, preventing Microsoft Office from installing correctly. Some users reported that renaming the Microsoft Help folder solved the issue where the Microsoft Office installation was not running.

Step 1: Press Win R at the same time to open the "Run" dialog box, enter %programdata% and press Enter .

Step 2: In the open folder, locate the Microsoft Help folder and rename it to Microsoft Help.old .

Restart the computer and check if the problem is resolved.

Method 3: Disk Cleanup

Disk Cleanup Utility is a built-in cleanup tool for Windows that can clear many residual files and free up disk space. If you are experiencing a stuck Microsoft Office installation, you can use the Disk Cleanup utility to delete system files, temporary files, and other unnecessary data that may be corrupted.

Step 1: Click the Windows Search icon on the taskbar, enter disk cleaning in the Windows Search bar and press Enter .

Step 2: Select the drive to install Windows operating system (default is C drive), and press OK .

Step 3: Click the Clean System Files option.

Step 4: Windows will pop up the drive selection interface again. Select the same disk in step 2 and click OK .

Step 5: In the list of files that can be cleaned, select the check boxes for Windows Update , temporary Internet files , temporary files , recycle bin , pass optimization files , and other files. Then, click OK to start the cleaning process.

Method 4: Delete the previous Office version

You need to check the Office version because incomplete or existing installations of Microsoft Office may interfere with the new installation. If you have a previous installation on your computer, try the following steps to delete it:

Step 1: Enter Windows PowerShell in the Windows Search box.

Step 2: Right-click on the relevant results and select Run as administrator .

Step 3: Click the Yes button in the UAC prompt.

Step 4: In a new window, copy and paste the following command and press Enter :

Get-AppxPackage -name “Microsoft.Office.Desktop” | Remove-AppxPackage

Restart the system. Download the appropriate MS Office version and install it.

Method 5: Delete the Microsoft Office folder in Windows Registry Editor

Additionally, you can choose to remove residual traces from previous versions of Microsoft Office. Just follow these steps:

Step 1: Press Win R to open the Run window, type regedit and press Enter .

Step 2: Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Office

Step 3: Right-click on the Office registry key and select the Delete option.

Step 4: You will be prompted to confirm whether to delete the entity. Please click the Yes button.

Summarize

This article describes five ways to help you fix the error "Error encountered during Microsoft Office installation". Hope this article helps you!

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