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iPhone won't turn on: top fixes to try

Christopher Nolan
Christopher NolanOriginal
2025-03-21 10:32:13455browse

iPhone won’t turn on: top fixes to try

iPhone can't be turned on at all? Don’t panic! This article will guide you to gradually restore the black screen iPhone.

Why can't the iPhone be turned on?

There are many reasons why the iPhone cannot turn on the black screen:

  • Battery exhausted or malfunctioned
  • Physical damage to the screen or phone itself
  • Hardware components inlet water
  • Software issues such as system failure, iOS update failure, or incompatible application failure
  • Connection issues between internal components of the mobile phone

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What should I do if the iPhone cannot be turned on?

If your iPhone does not respond at all, you can try the following methods before sending it to the repair:

Charge

This seems obvious, but I still have to ask: Is your phone sure it's charged? Make sure to plug it into the power supply for at least 15-30 minutes before continuing.

The second question is: Are you sure your charger is working properly? Sometimes the cable looks intact, but the internal contacts may be worn, or there may be problems with the charger itself. For safety reasons, try the following:

  • Check your charging cable for signs of damage, or try using a different charging cable.
  • Try charging from a different outlet (preferably a wall outlet) and check if the connection between the cable, iPhone and socket is secure.
  • Check the charging port on the bottom of the iPhone for signs of debris or damage (if the charging port is damaged, you should send your iPhone to repair).

If none of the above methods can charge your iPhone, please try restarting your phone and then contact Apple support or sending a repair.

Restart iPhone

Restarting an iPhone (sometimes called a soft restart) is the same as turning it off. It helps to terminate applications and processes that may cause iPhone to fail to boot.

I know your screen may be black now and you may not be able to interact with it. But let's try it. You may experience software failures and restarting may resolve the issue. To restart iPhone:

  1. Press and hold the button on the right side of the iPhone and the volume down button at the same time.
  2. Press and hold until the shutdown slider appears on the screen, and then slide to the right.
  3. Wait for 30 seconds after the screen turns black.

If successful, press and hold the button on the right side of the iPhone to restart the iPhone.

Note: The problem may be due to overloading the phone. I recommend using Dosage to monitor your iPhone and avoid frequent heavy loads.

iPhone won’t turn on: top fixes to try

Force restart

If the reason why the iPhone cannot be turned on is related to software problems, sometimes the system restart can be helpful.

Try to perform a forced restart, or as Apple says, force restart:

  1. Press and release the volume up button.
  2. Press and release the volume down button.
  3. Press and hold the side button until you see the Apple logo appear.

Use Finder to restore iPhone factory settings

If you are still troubled by “Why does my iPhone show the Apple logo but can’t boot?” Apple recommends putting your iPhone in recovery mode and factory reset it with your Mac.

I must warn you: factory reset is an extreme measure as it clears all personal data and settings, but sometimes this can be the only viable way to do it when the iPhone doesn't turn on or charge it.

Perform a reset operation:

  1. Connect your iPhone to your Mac using a USB cable.
  2. Open Finder.
  3. Find your iPhone in the sidebar of the Finder window that opens.
  4. Connect your iPhone to your Mac and restart: Press and quickly release the volume up button, press and quickly release the volume down button, and then hold the side button.
  5. Continue to hold the side button until you see the Recovery Mode screen.
  6. Select "Recover" in the prompt on your Mac.

iPhone won’t turn on: top fixes to try

After the recovery process is complete, you need to reset your iPhone. I sincerely hope you have a backup of your iPhone so you can easily restore it to its previous state. If you don't have one, I'm sorry to hear this. I want your most important files to be stored in iCloud or other cloud services and you can retrieve them.

To prevent data loss in the future, I recommend using AnyTrans for iOS to backup regularly. This is one of the easiest backup apps I've ever used, and the backup is done almost in one click.

To create a backup using AnyTrans for iOS or restore an iPhone from a backup:

  1. Install and open AnyTrans for iOS on your Mac.
  2. Connect your iPhone to your Mac using a USB cable (only when you first set up a backup).
  3. Select Backup Manager ➙ Backup Now (or Restore) from the menu on the left.

iPhone won’t turn on: top fixes to try

In addition, AnyTrans for iOS can help you:

  • Export iPhone content to Mac by category, transfer a single file or select a full phone backup
  • Schedule automatic wireless encryption backup when your iPhone is on the same WiFi as your Mac
  • Access data from old iTunes or iCloud backups
  • Synchronize or transfer data between multiple iCloud accounts
  • Mirror your iPhone to your Mac screen (wireless)

Put iPhone in DFU mode

If you tried all of the above methods, but none of them solved the problem that the iPhone could not be turned on, try to restore using DFU (Device Firmware Upgrade) mode. DFU mode is the most thorough iPhone reset, which reloads the phone's firmware (which naturally erases all personal data), so it is only used if necessary.

Enter DFU mode:

  1. Connect your iPhone to your Mac using a USB cable.
  2. Open Finder.
  3. Repeat the steps of force restart: Press and release the volume up button on your iPhone, press and release the volume down button, and then hold the side button until the iPhone's screen turns completely black (no Apple logo or other logo).
  4. Keep pressing the volume down button while holding the side button.
  5. After five seconds, release the side button, but continue to hold the volume down button.
  6. Wait until your iPhone appears in Finder.
  7. Release the volume button and follow the on-screen instructions to complete the DFU reset.

Note: After this process is complete, leave your iPhone to sit for a few days to recalibrate, allowing it to fully charge and fully discharge a few times.

Check the display

Often, when you ask yourself "Why can't my iPhone turn on?", the question is either about the battery or the software. However, if you tried the reset method we described earlier and the iPhone's screen is still black - then the problem might be with the display itself.

Double-check the screen for cracks and try to recall if you have recently dropped your phone and see if there are any dents in the other parts of your iPhone. If your phone hardware is damaged, it may require a repair.

Why does my phone (iPhone) work, but the screen is black?

Sometimes the iPhone screen goes black, but you know it doesn't crash because you can still hear notifications, incoming calls, or vibrations. This usually indicates one of the following problems:

  • Screen Problem: If you recently dropped or pressed your phone hard, the contacts may be damaged.
  • Software failure: Try restarting the phone; this may solve the problem.
  • External damage: Is the phone exposed to water or overheating?

Please follow the instructions above and if the problem persists, please contact an authorized service provider.

Why your iPhone won't turn on and how to fix it

If your phone is malfunctioning, it is natural to wonder “Why is my iPhone screen black and can’t turn on?” On the other hand, there may be many reasons for this situation, and you will not be able to find the right reason without the help of an expert.

If your iPhone cannot be powered on due to hardware issues, there is almost nothing you can do except send a repair. However, before you do this – be sure to rule out two reasons why you can try to fix it yourself:

  • Battery is low (try charging for at least half an hour).
  • Software issues (perform a forced restart or factory reset).

If your iPhone doesn't respond one day, another solid advice you'll be happy to follow is: Back up your iPhone with AnyTrans for iOS for recovery. Use AnyTrans to back up all data on your phone or manually select what you want to save. If necessary, restore with one click.

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FAQ

How to restart iPhone when iPhone screen is black?

To restart your iPhone when the iPhone screen is black, press and release the volume up button, press and release the volume down button, and then hold the side button until you see the Apple logo.

Why is my iPhone stuck on the black screen?

There are many reasons why iPhones get stuck on the black screen and cannot be turned on, from battery exhaustion or failure, various software problems and application failures to actual physical damage to the phone.

Can I force the crashed iPhone?

When the iPhone is unresponsive, you can forcefully start the crashed iPhone. So you can stop thinking “What if your iPhone doesn’t turn on at all?” and do the following:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until the Apple logo appears.

How do I know if my iPhone is completely out of power?

If you can't power on or restart even if you plug in the power supply, you can be sure that your iPhone is completely out of power. If connecting a power supply can restore your iPhone to work, then consider replacing the battery.

Why does my iPhone keep shutting down?

Your iPhone is constantly shutting down due to overheating, hardware failure or software failure (so make sure your iOS is updated). Also, try calibrating the battery by letting the phone completely discharge until it shuts down and then charging it to 100% without interruption.

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