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When Photoshop starts, it prompts "Your graphics processor is incompatible"? Don't worry, you are not the only user who has encountered this problem! This MiniTool guide will provide some troubleshooting steps to resolve this issue.
Graphics processors are incompatible
When using Adobe software, you often encounter some graphics errors, such as "your graphics processor is incompatible". This error message indicates that your GPU is not supported by software such as Photoshop, Premiere Pro, etc. Some common causes of this error include:
Method 1: Set the problem program to use a dedicated graphics card
Photoshop is a resource-intensive program that requires a lot of RAM and processing power. If you have multiple graphics cards in your system, make sure Photoshop is assigned to a dedicated graphics card, not an integrated graphics card. The operation steps are as follows:
Step 1. Open Windows Settings and enter the system .
Step 2. In the Display section, scroll down to find the graphics settings and click on it.
Step 3. Click Browse and add the executable file for Photoshop or other programs.
Step 4. Click Options , select High Performance , and then click Save .
Method 2: Uncheck "Use Graphics Processor"
To narrow down the source of the "Your Graphics Processor Incompatible" error, disabling GPU acceleration may help. Please follow these steps:
Step 1. Restart the computer and start Photoshop .
Step 2. Go to Edit > Preferences > Performance .
Step 3. In the Performance section, uncheck the Use Graphics Processor option, which forces Photoshop to use software rendering instead of relying on the Graphics Processor.
Step 4. Click OK to save the changes. After that, restart Photoshop to see if the error still exists.
Method 3: Update the graphics card driver
The graphics card driver is responsible for everything you see on the screen. It can facilitate communication between the system and the graphics card. To keep graphics cards optimal, manufacturers release some updates to their graphics drivers every few months. If you do not update the graphics card driver for a long time, the "Your Graphics Processor is incompatible" error is likely to appear. The update method is as follows:
Step 1. Enter Device Manager in Windows Search and press Enter .
Step 2. Expand Show Adapter to display your graphics card, then right-click it and select Update Driver .
Step 3. Select Automatically Search Driver , and Windows will search your computer for the best available drivers and install them on your device.
Method 4: Change the cache level settings
Lower cache level settings can also cause Photoshop performance issues such as "your graphics processor is incompatible". In this case, follow these steps to change its value:
Step 1. Start Photoshop .
Step 2. In the menu bar, select Edit > Preferences > Performance .
Step 3. Set the cache level to 4.
Step 4. Run the program again.
Method 5: Uninstall the Microsoft OpenCL/OpenGL compatibility package
If you are running on Intel-based Windows with the Microsoft OpenCL/OpenGL compatibility package installed, the uninstall compatibility check may have miraculous results. Please follow these steps:
Step 1. Open the Control Panel .
Step 2. Go to Programs > Programs and Features .
Step 3. In the program list, find the OpenGL/CL compatibility package and click Uninstall .
Step 4. Follow the Uninstall Wizard to complete the process.
Conclusion
Now you should be clear about why your graphics processor is incompatible in Photoshop and how to fix this. Finally, we introduce a practical tool called MiniTool System Booster to maximize your system performance and stability. Try this free software.
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