WD My Passport Invalid Password, Take Best Measures to Unlock

Western Digital My Passport hard disk password error solution

Your WD My Passport mobile hard drive has an invalid password error when unlocking? This article will provide workarounds to help you restore access.

My Passport series is a reliable portable external hard drive and solid-state drive launched by Western Digital (WD). It has a storage capacity of up to 6TB and can be used to store important files such as photos, videos, music, documents, etc. The hard disk has built-in backup software (such as Acronis True Image for Western Digital) and password protection (256-bit AES hardware encryption) functions to effectively resist ransomware attacks.

Tip:

To better backup disk data, it is recommended that you try using MiniTool ShadowMaker backup software. It can easily back up files, folders, disks, partitions and Windows systems and supports hard disk cloning. interested? Try it now!

The password is required to unlock the encrypted hard drive. But if you get an "Invalid Password" error, you will not be able to access the data. Even if the previously valid password suddenly expires, the data in the WD My Passport hard drive cannot be accessed. The hard disk does not have the "Forgot Password" option, and technical support cannot provide a new password to access encrypted data.

The only possible way is to erase the hard drive, but this will cause permanent data loss and cannot be recovered. Be sure to pay attention to this.

If you decide to erase the hard drive, please follow the steps below (based on the official WD document):

Also read: Three methods | How to erase WD My Passport external hard drive?

Step to remove password protection and reset password

Step 1: Western Digital official instructions, more than 5 password attempts and errors will be displayed. So, pop up WD My Passport, disconnect, reconnect to your computer, and try the password five times again.

Step 2: Open WD Drive Utilities, enter the volume name, select the file system format, check the check box, and then click the Erase Drive button to start erasing and reformatting the drive.

After

, open WD Security and you can set a new password for this drive.

Tip:

If you erase the drive after an invalid password error in WD My Passport and want to recover lost data, try running the data recovery software MiniTool Power Data Recovery. It may retrieve some of the data.

Suggestions: Backup external hard drive

WD My Passport's invalid password error is very troublesome, you can only erase the hard drive to remove password protection and reset the password. Therefore, to ensure disk data security, it is recommended that you back up important files while the hard disk is in normal state to avoid this happening again.

MiniTool ShadowMaker supports a variety of backup types, including automatic backup to external hard drives, internal hard drives, USB drives, etc. It is compatible with Windows 11/10/8/7 system and can effectively protect your data from various threats.

Want to know how to back up files using this backup software? Please refer to this ultimate guide on how to back up files.

Summary

I encountered WD My Passport invalid password error on Windows computer? This article provides a solution. Follow our instructions to easily resolve this issue.

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