Detailed guide to check transaction records after virtual currency is cancelled

If you have logged out of your virtual currency account but still need to query your transaction history, you can follow the following guide: First, check whether there is an option to restore your account. Usually, a certain time window is provided when you log out of an account, allowing the user to recover. If the recovery period is missed, you can contact the platform customer service for help. If the platform cannot restore the account, the transaction history cannot be checked.

How to query transaction records after virtual currency is cancelled

The following steps may be required to query transaction records after virtual currency is cancelled:

1. Contact the exchange customer service

Send an inquiry request to the exchange you have cancelled.
• Provide necessary identification information (such as email address, telephone number).
• Describe the specific transaction record time range you want to query.

2. Use a third-party blockchain browser

to select a blockchain browser that supports the virtual currency you trade.

• Enter your storage address or transaction hash.
• The browser will display transaction records related to this address or hash.

3. Restore storage package (unmanaged storage package only)

If your virtual currency is stored in an unmanaged storage package, You can try to restore package access.

• Use your backup seed phrase or private key.
• The restored storage package will display your transaction history.

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Precautions:

The exchange may charge inquiry fees.

The blockchain browser cannot display all transactions, especially if you have used the currency mixing service.

• Restoring storage requires high technical skills and security.
• Important Tips:

Before canceling your virtual currency account, make sure that all funds have been withdrawn to other storage.

Keep your backup key and private key properly.

• Restore your storage only if necessary, as this may pose a security risk.

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