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How to Troubleshoot SMTP Connect Errors in PHP: Resolving \'Failed to Connect to Server\' Issues

Mary-Kate Olsen
Mary-Kate OlsenOriginal
2024-10-21 17:51:30852browse

How to Troubleshoot SMTP Connect Errors in PHP: Resolving

SMTP Connection Error: Troubleshooting "Failed to Connect to Server" Issue

Facing the dreaded "SMTP Connect() failed. Message was not sent" error when attempting to send emails via SMTP? This error can be attributed to a number of potential causes.

One common explanation for this issue is a connection timeout error, as indicated by the "(110)" in the error message. This suggests that the SMTP server is not responding within the expected time frame. To resolve this problem, consider the following:

  • Check your server settings: Ensure that the "Host" and "Port" variables are correctly configured to match the SMTP server you are trying to connect to. For Gmail, the default settings are "ssl://smtp.gmail.com" and 587, respectively.
  • Review your authentication credentials: Double-check that the "Username" and "Password" variables contain the correct credentials for the SMTP server. These values should be identical to the username and password you use to log into the associated email account.

If these measures fail to resolve the issue, an unexpected solution has emerged. Commenting out the line "$mail->IsSMTP();" has reportedly fixed the error for some users. This line instructs the PHPMailer class to use SMTP, but it is unnecessary if you have already configured the "Mailer" variable to "smtp".

To implement this fix, locate the "$mail->IsSMTP();" line in your PHP code and either remove it or add a comment symbol (//) before it. Once this change is made, re-run your code and observe if the SMTP connection error persists. If it does, you may need to explore alternative solutions or contact the SMTP server provider for assistance.

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