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Does coinbasepro have manual customer service?

王林
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2024-09-04 17:35:011111browse

Coinbase Pro offers human customer service support to help resolve a variety of issues, including account management, transaction inquiries, security concerns, and policy matters. Users can contact customer service through an online form, email, or phone, but customer service by phone may be busy. Human customer service is available around the clock, but response times may vary depending on customer service volume. In addition to live customer service, Coinbase Pro offers an online help center, community forums, and social media support channels.

Does coinbasepro have manual customer service?

Does Coinbase Pro have human customer service?

Yes, Coinbase Pro provides human customer service support.

How to contact Coinbase Pro customer service

You can contact Coinbase Pro customer service through the following methods:

  • Submit the form online :Visit https://help.coinbase.com/en/pro/contact-us, fill out the form and submit.
  • Email: Send an email to support@pro.coinbase.com.
  • Telephone: Since telephone customer service may be very busy, it is not recommended to use it.

Manual customer service hours

Coinbase Pro’s customer service provides 7*24 hours of support. However, response times may vary depending on customer service volume.

The help that human customer service can provide

Coinbase Pro’s human customer service can help solve various problems, including:

  • Account issues: Opening an account, closing an account, resetting password, etc.
  • Transaction Issues: Delayed, failed or canceled transactions.
  • Security Issues: Suspicious activity, stolen funds, or compromised accounts.
  • Policy Issues: Account limits, transaction limits, or compliance.

Other support channels

In addition to manual customer service, Coinbase Pro also provides the following support channels:

  • Help Hub: An online help center with FAQs, tutorials, and articles.
  • Community Forum: An online community maintained by Coinbase Pro users and customer service.
  • Social Media: Follow Coinbase Pro’s official social media accounts for updates and support.

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